Closing Sales Lead - Wine & Spirits Expert & Team Coach

Goldrushliquor; Alaska; On-site; USD 26,174 - 30,307; Full time

Job summary

Brown Jug Scooter Store in Anchorage, AK is seeking a Closing Sales Lead to provide excellent customer service, build rapport, and educate shoppers about our wine, beer, and spirits selection. You’ll lead during the closing shift at the Scooter location and help customers find the perfect bottle.

The role offers hourly pay from $19.00 to $22.00, with potential increases through our pay‑for‑performance program. Prior retail or customer service experience is a plus, and participants must be 21+.

Qualifications

• Must be 21 years of age or older.
• Strong communication skills for interactions with customers and sales staff.
• Knowledge or interest in wine, beer, and/or spirits.
• Retail sales experience, or related customer service training a plus.
• Alcohol Server Card (Can be obtained after your job offer).

Responsibilities

• Greet customers and identify shopping needs.
• Build the Basket by recommending additional items to customers.
• Answer customer questions and resolve their concerns.
• Motivate and energize sales associates to focus on great customer service.
• Educate customers on company initiatives like current sales and features, products exclusive to Brown Jug, and special offerings such as Brown Jug’s wine club.
• Help keep the store clean, organized, stocked, and tagged.
• Support the store management team as needed.
• Additional Duties as assigned.

Skills

Customer service

Retail sales

Communication

Alcohol knowledge

Team motivation

Job description

Brown Jug Scooter Store in Anchorage, AK is seeking a Closing Sales Lead to provide excellent customer service, build rapport, and educate shoppers about our wine, beer, and spirits selection. You’ll lead during the closing shift at the Scooter location and help customers find the perfect bottle.

The role offers hourly pay from $19.00 to $22.00, with potential increases through our pay‑for‑performance program. Prior retail or customer service experience is a plus, and participants must be 21+.