Closing Operations Specialist

Adecco US, Inc.; Plano (TX); Remote; USD 39,000 - 48,000; Full time

Job summary

Adecco US, Inc. is seeking a Closing Operations Specialist to support HELOC and home-equity lending workflows for a U.S.-based fintech client. You will review closing files, track contingencies, and coordinate with title, escrow, and other parties to move files through closing efficiently.

The role requires mortgage/HELOC/closing operations experience, meticulous attention to detail, and strong written and verbal English communication. Remote position, but candidates must reside in TX.

Qualifications

• At least 2 years of experience in U.S. mortgage, HELOC, home-equity, title, escrow, loan origination, loan processing, or closing operations.
• Working knowledge of liens, title, Deed of Trust, vesting, closing conditions, contingencies, and loan documentation.
• Strong attention to detail and ability to identify missing, inconsistent, or incorrect information.
• Excellent written and verbal English communication skills.
• Experience with CRM systems, task-management tools, Google Workspace, email, and loan or mortgage systems.
• Experience with Zendesk and Asana is preferred.
• Bachelor’s degree or equivalent relevant professional experience.
• Remote, but must still be located in TX.

Responsibilities

• Review files for outstanding contingencies, closing conditions, documentation requirements, and operational blockers.
• Review submitted documents for completeness, accuracy, consistency, and compliance with approved closing procedures.
• Identify missing or incorrect documentation and coordinate resolution with the appropriate party.
• Work with customers and third parties to obtain required information and documentation.
• Coordinate with title companies, settlement providers, notaries, vendors, and other closing participants.
• Track outstanding conditions and follow up until all required contingencies are cleared.
• Maintain accurate records in CRM, Asana, trackers, and internal systems.

Skills

Mortgage experience

HELOC

Home-equity

Title/escrow

Closing operations

CRM

Asana

English communication

Zendesk

Google Workspace

Bachelor’s degree or equivalent

TX resident

Education

Bachelor’s degree or equivalent

Tools

CRM systems

Asana

Zendesk

Google Workspace

Job description

Closing Operations Specialist - HELOC

We are seeking a Closing Operations Specialist to support HELOC and home-equity lending workflows for a U.S.-based financial technology client. This role focuses on reviewing closing files, tracking contingencies, resolving documentation issues, and coordinating with internal and external parties to move files through closing efficiently. The position requires experience with mortgage, HELOC, title, escrow, and loan processing operations, along with strong attention to detail and clear communication skills. You will work across documentation, closing conditions, liens, title, and post-closing follow-up while maintaining accuracy in CRM, Asana, and related systems.

Benefits

• Remote work arrangement for a fully remote position supporting U.S. business hours.

• Opportunity to work on HELOC, home-equity, title, and closing operations in a fast-moving environment.

• Collaboration with cross-functional teams across loan origination, underwriting, legal, and compliance.

What You Will Do?

• Review files for outstanding contingencies, closing conditions, documentation requirements, and operational blockers.

• Review submitted documents for completeness, accuracy, consistency, and compliance with approved closing procedures.

• Identify missing or incorrect documentation and coordinate resolution with the appropriate party.

• Work with customers and third parties to obtain required information and documentation.

• Coordinate with title companies, settlement providers, notaries, vendors, and other closing participants.

• Track outstanding conditions and follow up until all required contingencies are cleared.

• Maintain accurate records in CRM, Asana, trackers, and internal systems.

Your Skills

• At least 2 years of experience in U.S. mortgage, HELOC, home-equity, title, escrow, loan origination, loan processing, or closing operations.

• Working knowledge of liens, title, Deed of Trust, vesting, closing conditions, contingencies, and loan documentation.

• Strong attention to detail and ability to identify missing, inconsistent, or incorrect information.

• Excellent written and verbal English communication skills.

• Experience with CRM systems, task-management tools, Google Workspace, email, and loan or mortgage systems.

• Experience with Zendesk and Asana is preferred.

• Bachelor’s degree or equivalent relevant professional experience.

• Remote, but must still be located in TX

Pay Details: $28.00 to $35.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.