Closing Associate I (23016)

Members Mortgage Services; Hutchinson (KS); On-site; USD 40,000 - 52,000; Full time

Job summary

The closing associate position at Members Mortgage Services prepares real estate loans to ensure they are closed in conformance with underwriting guidelines, prepares loans for booking and settlement, and tracks and clears post close file exceptions.

You will work with the lender, title companies, realtors, and other vendors to coordinate closings, review mortgage files for data integrity, and ensure compliance with TRID and internal QC policies.

Qualifications

• High school education or equivalent required.
• Excellent verbal and written communication skills.
• Strong customer service and professionalism.
• Ability to maintain confidentiality.
• Problem solving and attention to detail.
• Willingness to adapt to changing priorities.
• Ability to collaborate with coworkers and departments.

Responsibilities

• Review loan files for data integrity.
• Order payoffs and insurance as applicable.
• Prepare closing disclosures in compliance with TRID.
• Reconcile closing disclosures with title company/lender.
• Prepare closing documents per MMS policies.
• Coordinate closing appointment with lender, realtors, borrower, title companies, and vendors.
• Review mortgage loans for internal QC policy compliance.
• Track and clear post-closing file exceptions.
• Provide exceptional customer service to internal and external customers.
• Familiarize with FNMA and FMAC guidelines.
• Perform other projects and duties as assigned.

Skills

Data integrity

Verbal communication

Written communication

Customer service

Problem solving

Attention to detail

Adaptability

Collaboration

Education

High school diploma or GED

Job description

Job Details

Job Location: Hutchinson, KS 67501
Position Type: Full Time
Education Level: High School/GED
Travel Percentage: None
Job Category: Admin - Clerical

Summary/Objective

The closing associate position prepares real estate loans to ensure they are closed in conformance with underwriting guidelines, prepares loans for booking and settlement, and tracks and clears post close file exceptions.

Essential Functions May Include

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Review loan files for data integrity.


• Order payoffs and insurance, as applicable.


• Prepare all closing disclosures in compliance with TRID.


• Reconciliation of all closing disclosures with the title company and/or lender.


• Prepare closing documents in compliance with MMS’s policies and procedures.


• Communicate and coordinate the closing appointment as a team member, along with the lender, realtors, borrower, title companies, and other vendors.


• Review all mortgage loans for compliance with internal QC policy.


• Track and clear all post-closing file exceptions, as applicable.


• Provide exceptional customer service to both internal and external customers.


• Familiarize yourself with FNMA and FMAC guidelines.


• Performs other projects and duties as assigned.

Competencies

• Ensure maintenance of confidentiality and compliance regulations.


• Maintain a professional, friendly and helpful relationship with all staff and members.


• Performs all essential job functions and responsibilities in a timely and professional manner.


• Observes all MMS guidelines and policies.

Qualifications Required Education and Experience

• Equivalent to a high school education.


• Prior mortgage industry experience is preferred, but not required.


• Must successfully demonstrate a high level of professionalism while working with coworkers and customers.


• Requires excellent verbal and written communication skills with a demonstrated ability to successfully maintain confidentiality.


• Strong customer service skills.


• Problem solving skills.


• Strong attention to detail.


• Capacity to adapt to changing priorities and needs.


• Ability to collaborate with coworkers and other departments.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands

While performing the duties of this job, the employee is regularly required to, stand or sit, talk, hear, and operate a computer and telephone.

Disclaimer

This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position.