Clinician Operations Leader: Optimize Care Delivery

CVS Health; Kentucky; Híbrido; USD 54 000 - 119 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Resumo da oferta

CVS Health in Kentucky is seeking an experienced Operations Professional to coordinate staffing, scheduling, and workload distribution to ensure smooth daily operations. You will collaborate across teams to drive efficiency, maintain compliance, and support quality initiatives.

The role focuses on analyzing workload patterns, forecasting resource needs, and implementing process improvements while upholding safety, security, and patient-centric standards.

Qualificações

• 3 to 5 years of clinician management experience
• 3 to 5 years of leadership experience
• 3 to 5 years of stakeholder management experience and ability to articulate value with data/KPIs
• Adept at execution, problem solving and decision-making

Responsabilidades

• Analyze workload patterns, forecast resource needs, and adjust staffing to ensure adequate coverage.
• Monitor operational performance metrics and KPIs to assess efficiency and effectiveness.
• Identify opportunities for process improvement within operations support functions.
• Address customer or client concerns, investigate incidents, and implement corrective actions.
• Establish and enforce compliance guidelines and quality control processes and drive quality initiatives.
• Collaborate with cross-functional teams to implement process improvements and measure impact.
• Facilitate effective communication within operations teams and stakeholders.
• Foster continuous improvement by gathering feedback and driving initiatives to enhance operational effectiveness.

Conhecimentos

Clinician management

Leadership

Stakeholder management

Execution & delivery

Problem solving

Collaboration

Growth mindset

Formação académica

Post secondary / high school education or specialized training

Descrição da oferta de emprego

CVS Health in Kentucky is seeking an experienced Operations Professional to coordinate staffing, scheduling, and workload distribution to ensure smooth daily operations. You will collaborate across teams to drive efficiency, maintain compliance, and support quality initiatives.

The role focuses on analyzing workload patterns, forecasting resource needs, and implementing process improvements while upholding safety, security, and patient-centric standards.