Clinician Education Specialist, Launches

Alt; New York (NY); On-site; USD 150,000 - 210,000; Full time

Job summary

Neko Health is seeking a Clinician Launch Trainer to lead on-site onboarding and readiness assessments for new clinics. You will travel to openings, train clinicians to global standards, and establish a local educator to sustain onboarding after launch.

You will work closely with launch teams, identify risks early, and help shape the clinic-opening playbook with retrospective learnings to improve future launches.

Qualifications

• Active, unrestricted licensure (MD/DO/NP) and 5+ years clinical practice.
• 3+ years hands-on scanning or diagnostic clinical work with quality metrics.
• 3+ years training, onboarding, or mentoring clinicians with competency assessment.
• 2+ years running a training program against fixed dates and handover clarity.
• Able to travel extensively; operate across openings and launches.
• Adaptable, direct, calm under pressure; builds relationships quickly.

Responsibilities

• Deliver the clinician onboarding program on site at each new clinic opening.
• Assess clinicians against global competency criteria and sign off readiness.
• Debrief during sessions so trainees shadow real encounters.
• Identify and train a local clinician educator partner during launch.
• Collaborate with Operator Launch Trainer to reach readiness together.
• Provide honest readiness positions to Launch Manager and flag risks early.
• Lead retrospectives after launches and contribute to playbooks.

Skills

Clinical training experience

Onboarding delivery

Competency assessment

Travel willingness

Stakeholder communication

Education

MD/DO/NP licensure

5+ years clinical practice

Job description

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Help open Neko Health's next clinic. As Clinician Launch Trainer, you will travel to each new site, train and sign off the clinicians, and leave behind a local education partner.

About the role

Opening a clinic is when training matters most and is hardest to protect. This role belongs to no market and sits in no scanning rota, so you can stay with a launch from the first training day through go-live and the weeks after. You deliver the global clinician program on site, assess readiness, and build the local educator who will run onboarding once you leave.

What you will do

• Deliver the clinician onboarding program on site at each new clinic and market opening, across the full pre-launch window.

• Assess every clinician against the global competency criteria and sign them off as ready to see members.

• Scan and debrief during Friends and Family and VIP sessions, so trainees can shadow real member encounters.

• Identify and train a local clinician educator partner during the launch, then hand over with a clear, documented position.

• Work as a pair with the Operator Launch Trainer so both teams reach readiness together.

• Give the Launch Manager an honest readiness position and flag risks to the timeline early.

• Run a retrospective after each launch and feed what you learn into the clinic-opening playbook.

Requirements

• Active, unrestricted MD, DO, or NP licensure, with 5+ years of clinical practice since qualifying, and willingness to obtain licensure wherever Neko opens.

• 3+ years of recent hands‑on scanning or comparable diagnostic clinical work, with quality metrics to evidence it.

• 3+ years training, onboarding, or mentoring clinicians, including assessing competency and giving direct, constructive feedback.

• 2+ years running a training or onboarding program against a fixed date, and handing over a clear position at the end.

• Able to travel for most of your working time, including extended stays on site at an opening.

• Working style: adaptable, direct, and calm when plans change. You are comfortable with ambiguity, build relationships quickly, hold the standard under timeline pressure, and leave sites better set up than you found them.

Nice to have

• Experience opening a clinic, site, or service, especially in a new city or country.
• Experience building a local trainer or educator from scratch.
• Multi-state or multi-country licensure, or a background in preventive or lifestyle medicine.