Clinical Trials Scheduling Specialist

Dana-Farber Cancer Institute; Brookline (MA); On-site; USD 46,000 - 54,000; Full time

Job summary

Dana-Farber Cancer Institute in Boston seeks a Protocol Scheduler to manage scheduling for patients on clinical trials, coordinating with clinicians, nurses, and study teams to ensure timely assessments and protocol compliance.

The role emphasizes high-level customer service, accurate data entry, and adherence to regulatory and disease-specific guidelines, with responsibility for scheduling complex trial procedures and telehealth where appropriate.

Qualifications

• High School Diploma required. Bachelor’s Degree preferred.
• Customer service, administrative or healthcare experience preferred. Basic knowledge of medical terminology a plus.

Responsibilities

• Coordinate scheduling of all assessments for patients on clinical trials.
• Ensure scheduling templates reflect changes and adhere to Dana-Farber guidelines.
• Serve as primary contact for the clinical research team, patients, and caregivers regarding scheduling.

Skills

Time management

Communication skills

Quality assurance

Critical thinking

Customer service

Education

High school diploma

Bachelor’s degree preferred

Job description

Dana-Farber Cancer Institute in Boston seeks a Protocol Scheduler to manage scheduling for patients on clinical trials, coordinating with clinicians, nurses, and study teams to ensure timely assessments and protocol compliance.

The role emphasizes high-level customer service, accurate data entry, and adherence to regulatory and disease-specific guidelines, with responsibility for scheduling complex trial procedures and telehealth where appropriate.