Clinical Trials Scheduler — Patient-Centric Scheduling

Vanderbilt University Medical Center; United States; On-site; USD 28,000 - 41,000; Full time

Job summary

Vanderbilt Health is seeking a Clinical Trial Scheduler to coordinate patient appointments and study visits for ongoing clinical research at VICC- Clinical Trials 130. You will liaise with patients, nurses and research teams to ensure visits, scans and procedures follow study protocols.

Responsibilities include scheduling, data coordination, and generating reports, with a focus on accuracy and efficient workflows in a fast-paced academic health system.

Qualifications

• Proven ability to manage multiple tasks, patients, and scheduling priorities in a fast-paced environment.
• Comfortable using multiple computer systems and workflows; adaptable to new technologies.
• Experience coordinating patient appointments, procedures and provider schedules in a clinical or hospital setting.
• Ability to identify high-priority or time-sensitive requests and adjust schedules quickly.
• Background in healthcare, outpatient clinics, hospital departments or similar patient-focused settings.
• Experience supporting clinical staff with appointment coordination and workflow management.
• Proficiency with EPIC for scheduling, appointment management and patient communication.
• Strong customer-service skills with direct patient interaction experience.
• Previous PSS or similar administrative patient-support work.
• Familiarity with research workflows and coordinating visits for clinical studies.

Responsibilities

• Performs administrative tasks including scheduling, booking travel, expense processing and purchasing.
• Compiles and assists in collection, processing and submission of data.
• Prepares reports and other documentation as requested by area.
• Creates and maintains accurate documents and records.

Skills

Multitasking

Tech proficiency

Scheduling

Urgent prioritization

Clinical environment experience

Clinical team scheduling

EPIC scheduling

Patient-facing experience

PSS experience

Clinical trials experience

Education

High School Diploma or GED

Tools

EPIC

Job description

Vanderbilt Health is seeking a Clinical Trial Scheduler to coordinate patient appointments and study visits for ongoing clinical research at VICC- Clinical Trials 130. You will liaise with patients, nurses and research teams to ensure visits, scans and procedures follow study protocols.

Responsibilities include scheduling, data coordination, and generating reports, with a focus on accuracy and efficient workflows in a fast-paced academic health system.