Clinical Trials Receptionist & Scheduler

Alliance For MultiSpecialty Research; Tempe (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

AMR Clinical is seeking a Receptionist in Tempe, AZ to welcome patients and visitors, manage scheduling, and support data entry and chart maintenance. The role emphasizes confidentiality, accuracy, and strong communication within a fast-paced clinical research environment.

The receptionist will handle paperwork, reminders, and coordination with site staff, ensuring smooth daily operations and adherence to study protocols and privacy rules.

Qualifications

• At least 1 year of experience in an office setting.
• Advanced knowledge of office software (Word, Excel, etc.).
• Excellent task management and prioritization skills.

Responsibilities

• Greet patients and visitors and manage check-in paperwork.
• Prepare site schedule and coordinate appointments.
• Monitor wait times and communicate with site manager.
• Develop rapport with stakeholders and handle inquiries.
• Answer calls and direct to appropriate personnel.
• Maintain patient charts and medical records as needed.
• Process patient stipend payments as per protocol.
• Ensure confidentiality and HIPAA compliance.

Skills

Office experience

Microsoft Word

Microsoft Excel

Communication skills

Interpersonal skills

Attention to detail

Time management

Teamwork

Independent work

Fast-paced environment

Tools

Microsoft Word

Microsoft Excel

Job description

AMR Clinical is seeking a Receptionist in Tempe, AZ to welcome patients and visitors, manage scheduling, and support data entry and chart maintenance. The role emphasizes confidentiality, accuracy, and strong communication within a fast-paced clinical research environment.

The receptionist will handle paperwork, reminders, and coordination with site staff, ensuring smooth daily operations and adherence to study protocols and privacy rules.