Clinical Trials: Patient Operations Associate

Allogene Therapeutics; South San Francisco (CA); On-site; USD 69,000 - 83,000; Part time

Job summary

Allogene Therapeutics in South San Francisco is seeking a Patient Operations Management Associate to support the oversight of the Participant Pathway for scheduling, coordination and tracking of investigational product through the enrollment process. The role collaborates with Clinical Operations and sites to manage patient logistics, study timelines, and data reporting across one or more clinical trials.

This 6-month contract offers exposure to cell therapy logistics and cross-functional

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience in healthcare and FDA-regulated environments.
• Understanding of FDA/EMA regulations, ICH guidelines, GCP, and GMP.
• Experience with clinical logistics and pharmaceutical supply chain systems.
• Experience managing logistics for outsourced drugs (warehousing, transport, customs, invoicing).
• Familiar with domestic and international logistics/transport of biologic material: IATA, ICAO, ADR, DOT, WHO.
• Authorized to work in the U.S.; East Coast-based candidates preferred; willing to support EU operations.
• Excellent interpersonal and collaboration skills.

Responsibilities

• Manage patient scheduling tools, guidelines, work instructions, and dashboards for cell therapy product delivery.
• Support tracking and reporting investigational product logistics information and patient metrics.
• Support communication plans and templates for regular updates with Clinical Operations and sites on patient status.
• Train to handling manuals and training materials for clinical sites regarding patient material shipping and product receipt.
• Support IP logistics and supply chain processes for domestic and international clinical trial activities.
• Support vendor management and systems associated with IP logistics.
• Participate in meetings to support the launch of clinical trials and ongoing enrollment activities.
• Collaborate with stakeholders to ensure a thorough patient journey program.
• Recommend process improvements and promote collaboration and execution excellence.
• Provide training to CRO staff, clinical site staff, and other audiences as needed.
• Participate in SOP development and implementation.

Skills

Interpersonal skills

Collaboration

Analytical skills

Organizational skills

Independent worker

Self-starter

Education

Bachelor’s degree or relevant experience

Tools

Clinical logistics systems

Pharmaceutical supply chain systems

Vendor management tools

Job description

Allogene Therapeutics in South San Francisco is seeking a Patient Operations Management Associate to support the oversight of the Participant Pathway for scheduling, coordination and tracking of investigational product through the enrollment process. The role collaborates with Clinical Operations and sites to manage patient logistics, study timelines, and data reporting across one or more clinical trials.

This 6-month contract offers exposure to cell therapy logistics and cross-functional