Patient Operations Management Associate (Contract)

Allogene Therapeutics; South San Francisco (CA); On-site; USD 69,000 - 83,000; Part time

Job summary

Allogene Therapeutics in South San Francisco is seeking a Patient Operations Management Associate to support the oversight of the Participant Pathway for scheduling, coordination and tracking of investigational product through the enrollment process. The role collaborates with Clinical Operations and sites to manage patient logistics, study timelines, and data reporting across one or more clinical trials.

This 6-month contract offers exposure to cell therapy logistics and cross-functional

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience in healthcare and FDA-regulated environments.
• Understanding of FDA/EMA regulations, ICH guidelines, GCP, and GMP.
• Experience with clinical logistics and pharmaceutical supply chain systems.
• Experience managing logistics for outsourced drugs (warehousing, transport, customs, invoicing).
• Familiar with domestic and international logistics/transport of biologic material: IATA, ICAO, ADR, DOT, WHO.
• Authorized to work in the U.S.; East Coast-based candidates preferred; willing to support EU operations.
• Excellent interpersonal and collaboration skills.

Responsibilities

• Manage patient scheduling tools, guidelines, work instructions, and dashboards for cell therapy product delivery.
• Support tracking and reporting investigational product logistics information and patient metrics.
• Support communication plans and templates for regular updates with Clinical Operations and sites on patient status.
• Train to handling manuals and training materials for clinical sites regarding patient material shipping and product receipt.
• Support IP logistics and supply chain processes for domestic and international clinical trial activities.
• Support vendor management and systems associated with IP logistics.
• Participate in meetings to support the launch of clinical trials and ongoing enrollment activities.
• Collaborate with stakeholders to ensure a thorough patient journey program.
• Recommend process improvements and promote collaboration and execution excellence.
• Provide training to CRO staff, clinical site staff, and other audiences as needed.
• Participate in SOP development and implementation.

Skills

Interpersonal skills

Collaboration

Analytical skills

Organizational skills

Independent worker

Self-starter

Education

Bachelor’s degree or relevant experience

Tools

Clinical logistics systems

Pharmaceutical supply chain systems

Vendor management tools

Job description

About Allogene

Allogene Therapeutics, with headquarters in South San Francisco, is a clinical-stage biotechnology company pioneering the development of allogeneic chimeric antigen receptor T cell (AlloCAR T) products for cancer and autoimmune disease. Led by a management team with significant experience in cell therapy, Allogene is developing a pipeline of “off-the-shelf” CAR T cell product candidates with the goal of delivering readily available cell therapy on-demand, more reliably, and at greater scale to more patients.

About Allogene

Allogene Therapeutics, with headquarters in South San Francisco, is a clinical-stage biotechnology company pioneering the development of allogeneic chimeric antigen receptor T cell (AlloCAR T) products for cancer and autoimmune disease. Led by a management team with significant experience in cell therapy, Allogene is developing a pipeline of “off-the-shelf” CAR T cell product candidates with the goal of delivering readily available cell therapy on-demand, more reliably, and at greater scale to more patients.

About The Role

We are seeking a highly motivated individual to join us as a Patient Operations Management Associate in our Clinical Operations team. The Patient Operations Management Associate role is responsible for supporting the oversight and management of the Participant Pathway related to the scheduling, coordination and tracking of investigational product through the allogeneic enrollment process. This role will help oversee aspects of clinical logistics for one or more clinical trials at Allogene. The role must be able to work collaboratively with cross-functional teams to support study enrollment and corporate initiatives. This is a 6-month contract opportunity.

Responsibilities Include, But Are Not Limited To

• Manage patient scheduling tools, guidelines, work instructions, and dashboards for cell therapy product delivery.
• Support tracking and reporting investigational product logistics information and patient metrics utilizing databases, spreadsheets, and other tools.
• Support communication plans and templates for regular updates with Clinical Operations and sites on patient status.
• Support tracking and reporting investigational product logistics information and patient metrics utilizing databases, spreadsheets, and other tools.
• Train to handling manuals and training materials for clinical sites regarding patient material shipping and product receipt to CRO staff, clinical site staff, and other audiences as needed.
• Support IP logistics and supply chain processes for domestic and international clinical trial activities.
• Support the management of vendors and systems associated with IP logistics with cross-functional stakeholder(s).
• Participate in meetings to support the launch of clinical trials and ongoing enrollment activities.
• Collaborate with key stakeholders to ensure a thorough patient journey program.
• Recommend process improvements and promote a culture of collaboration and execution excellence.
• Provides training to CRO staff, clinical site staff, and other audiences as needed
• Participate in the development, review and implementation of SOPs and processes, as needed.
• Other duties as assigned
  
  

Position Requirements & Experience

• Bachelor’s degree or relevant experience
• Preferred experience in healthcare industry and FDA regulated environment.
• Understands basic FDA & EMA regulations, ICH guidelines, GCP, and GMP.
• Experience with clinical logistics and pharmaceutical supply chain systems.
• Experience managing logistics activities for outsourced drugs such as warehousing, transportation, customs clearance and invoicing.
• Familiar with domestic and international logistics/transport of biologic material: IATA, ICAO, ADR, DOT, WHO.
• Excellent interpersonal and collaboration skills.
• Able to work independently and collaboratively to accomplish primary objectives.
• Demonstrates strong analytical skills to develop solutions to a variety of complex problems.
• Organizational skills with the ability to multi-task and prioritize planning of activities
• Can support or lead vendor management efforts, as needed.
• Self-starter, possessing a strong work ethic, ability to drive change, and passion for helping others.
• Candidates must be authorized to work in the U.S.
• East Coast-based candidates are preferred.
• Willingness to eventually support EU operations.
  
  

We offer a chance to work with talented people in a collaborative environment. The expected salary range for this role is $50.00 to $60.00 per hour. Actual pay will be determined based on experience, qualifications, geographic location, business needs, and other job-related factors permitted by law.

As an equal opportunity employer, Allogene is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. We also embrace differences in experience and background, and welcome diversity of opinions and thought with active recruitment and internships designed to create a stronger and better Allogene that is focused on developing life-changing products for patients.