Clinical Trials Administrative Assistant II - Patient-Focused

Dm Clinical Research Group; Phoenix (AZ); On-site; USD 40,000 - 52,000; Full time

Job summary

Dm Clinical Research Group in Phoenix, AZ seeks an Administrative Assistant II to support clinical staff and patients in trials. The role covers front desk check-in, phone handling, scheduling, and office coordination to ensure smooth site operations.

The position requires 1+ years in an administrative role, 1+ years in a clinical/medical office, and strong computer skills with attention to detail. Flexibility to assist in opening/closing the clinic and processing stipends is included.

Qualifications

• High School Diploma or equivalent required.
• 1+ years experience as an administrative assistant.
• 1+ years in a clinical or medical office.
• Proficiency with computer skills; attention to detail.
• Strong communication and multitasking abilities.

Responsibilities

• Check patients in at the front desk.
• Answer and direct phone calls.
• Schedule meetings and take meeting minutes.
• Write and distribute emails, correspondence memos, letters, faxes, and forms.
• Manage medical record requests and receipts.
• Assist in preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Provide administrative support to site management and clinical staff.
• Escalate administrative issues professionally and efficiently.
• Manage office supplies and office organization.
• Sanitizing and preparing the patient lobby.
• Assist in opening and closing the clinic as needed.
• Managing participant stipends and patient scheduling.

Skills

Customer service

Phone handling

Scheduling

Office administration

Attention to detail

Multitasking

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

CRIO

Job description

Dm Clinical Research Group in Phoenix, AZ seeks an Administrative Assistant II to support clinical staff and patients in trials. The role covers front desk check-in, phone handling, scheduling, and office coordination to ensure smooth site operations.

The position requires 1+ years in an administrative role, 1+ years in a clinical/medical office, and strong computer skills with attention to detail. Flexibility to assist in opening/closing the clinic and processing stipends is included.