Clinical Training Lead (EHR) – Travel & Staff Development

Summit Spine & Joint Centers; Laurinburg (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Summit Spine and Joint Centers is seeking a professional to oversee the initial training and ongoing education of all clinical and ASC Medical Assistants and Front Desk staff across the company. You will monitor daily tasks and coordinate with HR and Operations to ensure efficient clinic flow and staffing across the Central Region.

Responsibilities include updating the Medical Assistant Manual, coordinating quarterly staff meetings, and maintaining high standards of patient care.

Qualifications

• Willing to travel to all company locations.
• Experience using eClinicalWorks required.
• Minimum 1 year clinical experience required.
• Bachelor's degree preferred, or equivalent combination of education, training, and experience.

Responsibilities

• Oversee initial and ongoing clinical staff training across the company.
• Monitor staff performance and implement retraining as needed.
• Collaborate with HR and Operations to manage weekly staffing.
• Maintain and update the Medical Assistant Manual.
• Coordinate quarterly clinical staff meetings.
• Ensure adequate staffing for clinics and ASCs.
• Communicate professionally with patients, clinicians, and vendors.
• Travel across North Carolina and training in Georgia.

Skills

Leadership

Customer service

Communication

Training/mentoring

Travel readiness

Problem solving

Education

Bachelor's degree preferred

Tools

eClinicalWorks

Job description

Summit Spine and Joint Centers is seeking a professional to oversee the initial training and ongoing education of all clinical and ASC Medical Assistants and Front Desk staff across the company. You will monitor daily tasks and coordinate with HR and Operations to ensure efficient clinic flow and staffing across the Central Region.

Responsibilities include updating the Medical Assistant Manual, coordinating quarterly staff meetings, and maintaining high standards of patient care.