Clinical Training Lead – EHR & Staff Excellence

Summit Spine and Joint Centers; Fayetteville (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Summit Spine and Joint Centers is seeking a Training & Staff Development Manager to oversee the initial training and ongoing education of clinical staff across our Coastal region. This role reports to the Director of Clinical Operations and coordinates with HR and Operations to ensure accurate and timely staff development.

The ideal candidate will have eClinicalWorks experience, at least 1 year of clinical experience, and a Bachelor's degree or equivalent.

Qualifications

• Experience using eClinicalWorks required.
• Minimum 1-year clinical experience required.
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience.

Responsibilities

• Train staff on all aspects of their role from a clinical perspective.
• Audit work of staff, especially new hires, for accuracy and retraining needs.
• Retrain staff as necessary.
• Continually improve training strategies, methods, and materials to increase overall effectiveness.
• Work with HR and Operations to develop, input, and execute weekly staffing schedules.
• Ensure clinic and ASC spaces are appropriately staffed for the day.
• Monitor staff attendance and performance.
• Coordinate quarterly clinical staff meetings.
• Update, maintain, and improve the Medical Assistant Manual.
• Revamp training plan and protocols for Medical Assistants.
• Other duties as assigned.

Skills

Leadership

EHR Training

Communication

Travel Availability

Staff Development

Education

Bachelor's Degree preferred

Tools

eClinicalWorks

Job description

Summit Spine and Joint Centers is seeking a Training & Staff Development Manager to oversee the initial training and ongoing education of clinical staff across our Coastal region. This role reports to the Director of Clinical Operations and coordinates with HR and Operations to ensure accurate and timely staff development.

The ideal candidate will have eClinicalWorks experience, at least 1 year of clinical experience, and a Bachelor's degree or equivalent.