Clinical Technician I

Northeast-Ohio-Eye-Surgeons; North Canton (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Generous PTO

7 company holidays

401(k) with match

Uniform reimbursement

Job summary

The Ophthalmic Technician at Northeast-Ohio-Eye-Surgeons participates in patient care within a clinic setting, greeting patients and guiding them through their appointment. You will perform diagnostic tests such as visual acuity, tonometry, and lensometry, and ensure accurate notes in the EMR.

Responsibilities include maintaining a sterile, efficient environment, preparing patients for procedures, educating on medications and pre/post-operative care, and protecting patient privacy in compliance

Qualifications

• High school diploma or GED is required.
• Knowledge of medical terminology is preferred.
• Entry level with 0–3 years of experience is typical.

Responsibilities

• Interacts with patients to accurately gather information and enter it into our electronic medical records system.
• Proactively engages patients in communicating what to expect with the visit and communicates delays or changes.
• Initiates and documents the patient's chief complaint, present illness, and past medical history.
• Records all information in EMR according to standards and physician requirements.
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Applies drops to anesthetize, dilate, or medicate eyes.
• Assists with minor surgery procedures, intraocular injections and laser treatments, preparing patients for sterile procedures.
• Educates patients regarding medications and pre/post operative instructions.
• Reads charts for physician and ensures patient information confidentiality per HIPAA.
• Demonstrates knowledge of eye anatomy, diseases, symptoms & ocular medications.

Skills

EMR experience

Medical terminology

Patient communication

Education

High school diploma or GED

Tools

EMR software

Job description

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.

Schedule:

• Monday through Friday, 8am to 5pm
• No weekends
• Must be willing to commute to North Canton (main office), and Canton when needed.

What you will be doing

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
• Stay current with the latest technologies and medications and be able to answer general patient questions
• Assists team members and completes other special projects as requested.

What you know

Required

• High school diploma or GED equivalent
• Valid driver's license and ability to drive a motor vehicle
• Ability to stand or sit for extended periods of time and lift up to 50lbs

Desired

• Electronic Medical Records (EMR) experience
• Knowledge of medical terminology
• Entry Level
• Typical has 0-3 years of Experience

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture