Clinical Technician I

Northeast-Ohio-Eye-Surgeons; Akron (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Benefits package including medical, Rx

Paid time off

Company paid holidays

401(k) retirement plan with company‑匹

Uniform reimbursement

Job summary

Northeast-Ohio-Eye-Surgeons is seeking an Ophthalmic Technician to support patient care in a multi-office ophthalmology practice. You will greet patients, perform diagnostic tests, and assist physicians with procedures.

Strong EMR skills and HIPAA compliance are essential, along with the ability to travel between Akron Fairlawn, Kent, and Stow offices as needed. Responsibilities include recording medical history, educating patients, and maintaining accurate charts while upholding high standards

Qualifications

• High school diploma or GED required.
• Valid driver’s license and ability to drive a vehicle.
• Ability to stand or sit for extended periods and lift up to 50 lbs.
• EMR experience is preferred.
• Knowledge of medical terminology is desirable.

Responsibilities

• Greet patients and explain appointment expectations.
• Escort patients to exam rooms and perform diagnostic ophthalmic tests (visual acuity, tonometry, lensometry).
• Enter notes accurately into EMR and maintain patient charts.
• Conduct eye tests and measurements (eye muscle function, pupil size/reactivity).
• Apply eye drops for anesthesia, dilation, or meds.
• Assist with minor surgeries, injections, and laser treatments; prepare patients for sterile procedures.
• Educate patients on medications and pre/post operative instructions.
• Maintain patient confidentiality and HIPAA compliance.

Education

High school diploma or GED

Tools

EMR usage

Job description

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.

Schedule:

• Monday-Friday, with no weekends
• 7:15-5:00pm (variable start times); Rotating later nights (Tuesday in Kent or Stow)
• Must be willing to travel between our Akron Fairlawn, Kent and Stow offices when needed

What you will be doing

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
• Stay current with the latest technologies and medications and be able to answer general patient questions
• Assists team members and completes other special projects as requested.

What you know

Required

• High school diploma or GED equivalent
• Valid driver's license and ability to drive a motor vehicle
• Ability to stand or sit for extended periods of time and lift up to 50lbs

Desired

• Electronic Medical Records (EMR) experience
• Knowledge of medical terminology
• Entry Level
• Typical has 0-3 years of Experience

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture

#MVP2026