Clinical Technician I

Midwest Vision Partners, LLC; Beachwood (OH); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits

PTO program

7 holidays

401(k) with match

Uniform reimbursement

People-centric culture

Inspirational culture

Job summary

Midwest Vision Partners, LLC seeks an Ophthalmic Technician to support clinical care, greet patients, and perform diagnostic tests such as visual acuity, tonometry, and lensometry under physician supervision.

You will enter data into the EMR, maintain records, and comply with HIPAA. The role requires strong communication and basic eye-health knowledge, with travel to local offices including Avon for training.

Qualifications

• High school diploma or GED required.
• EMR experience preferred.
• Knowledge of medical terminology desirable.
• Entry level with 0–3 years of experience accepted.

Responsibilities

• Greet patients and enter information into EMR accurately.
• Explain what to expect during the visit and communicate delays or changes.
• Document chief complaints, illnesses, and medical history.
• Record information in EMR per standards and physician requirements.
• Conduct tests of eye functions and pupil reactivity.
• Apply eye drops for anesthetic, dilation, or medications.
• Assist with minor surgeries and injections, prepare patients for sterile procedures.
• Educate patients on medications and pre/post-operative care.
• Maintain patient confidentiality and HIPAA compliance.
• De-escalate dissatisfied patients with problem-solving.
• Stay current on eye anatomy, diseases, and medications.
• Answer general patient questions and assist with special projects.

Skills

EMR experience

Medical terminology

Entry level

0-3 years experience

Education

High school diploma or GED

Tools

EMR system

Job description

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.

Schedule

• Monday through Friday, 7:45AM-4:30PM. No weekends.
• Must be willing to travel to our local offices, including Avon for training.

What You Will Be Doing

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
• Stay current with the latest technologies and medications and be able to answer general patient questions
• Assists team members and completes other special projects as requested.

What you knowRequired

• High school diploma or GED equivalent
• Valid driver's license and ability to drive a motor vehicle
• Ability to stand or sit for extended periods of time and lift up to 50lbs

Desired

• Electronic Medical Records (EMR) experience
• Knowledge of medical terminology
• Entry Level
• Typical has 0-3 years of Experience

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture