Clinical Technician I

Northeast-Ohio-Eye-Surgeons; Franklin Township (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

Robust benefit package including care

PTO program

Company paid holidays

401(k) retirement plan with company

Uniform reimbursement

People, Passion, Purpose and Progress

Inspirational culture

Job summary

Northeast-Ohio-Eye-Surgeons in Ohio is seeking an Ophthalmic Technician to greet patients, explain what to expect, and escort them to an exam room while performing diagnostic tests such as visual acuity, tonometry and lensometry.

You will document findings in EMR, support physician notes, maintain HIPAA compliance, educate patients on medications and pre/post operative care, and assist with minor procedures as needed.

Qualifications

• Requires a high school diploma or GED.
• Ability to stand or sit for extended periods and lift up to 50 lbs.
• Experience with EMR systems is preferred.
• Valid driver's license.

Responsibilities

• Interacts with patients to accurately gather information and enter it into our EMR system.
• Proactively engages patients in communicating what to expect with the visit and communicates delays or changes.
• Initiates and documents the patient's chief complaint, present illness, and past medical history.
• Accurately records information in EMR according to standards and physician requirements.
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Applies drops to anesthetize, dilate, or medicate eyes.
• Assists with minor surgery procedures, intraocular injections and laser treatments, in exam or treatment rooms.
• Educates patients regarding medications and pre/post operative instructions.
• Maintains confidentiality and HIPAA compliance.
• Demonstrates basic knowledge of eye anatomy, disease, symptoms, and ocular medications.

Skills

Attention to detail

Patient communication

Medical terminology

Education

High School Diploma or GED

Tools

EMR software

Job description

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.

Schedule:

• Standard Hours: Monday, Wednesday, Thursday, and Friday: 7:15 AM – 5:00 PM. No weekends.

  • Tuesday: 7:15 AM – 7:00 PM (Rotating late shift between offices)

• Location Requirements: Must be able to commute to our Kent, Stow, and Akron Fairlawn offices.

What you will be doing

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
• Stay current with the latest technologies and medications and be able to answer general patient questions
• Assists team members and completes other special projects as requested.

What you know

Required

• High school diploma or GED equivalent
• Valid driver's license and ability to drive a motor vehicle
• Ability to stand or sit for extended periods of time and lift up to 50lbs

Desired

• Electronic Medical Records (EMR) experience
• Knowledge of medical terminology
• Entry Level
• Typical has 0-3 years of Experience

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture

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