Clinical Technician I

Northeast-Ohio-Eye-Surgeons; Stow (OH); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, life and disability (

7 company paid holidays

401(k) retirement plan with company

Uniform reimbursement

Job summary

Northeast-Ohio-Eye-Surgeons is seeking an Ophthalmic Technician to greet patients, perform diagnostic tests, and support physicians in procedures. You will document medical history, maintain EMR accuracy, and educate patients on medication use and pre/post-operative instructions.

The role requires standing for long periods, lifting up to 50 lbs, and a valid driver's license. A strong emphasis on patient care and HIPAA compliance is required.

Qualifications

• EMR experience and knowledge of medical terminology preferred.
• Strong patient communication and de-escalation skills.
• Familiarity with HIPAA requirements and medical record handling.

Responsibilities

• Greet patients and explain what to expect during appointment.
• Escort patients to exam rooms and perform diagnostic tests (visual acuity, tonometry, lensometry).
• Document chief complaint, medical history, and updates in EMR per physician requirements.
• Record information accurately in EMR and maintain patient confidentiality.
• Assist with minor procedures, injections, and laser treatments as directed.
• Educate patients on medication use and pre/post-operative instructions.
• Prepare patients for sterile procedures and assist the physician during procedures.
• Maintain clinic environment and sterilization practices.

Skills

EMR experience

Medical terminology

Patient communication

HIPAA compliance

Problem solving

De-escalation

Eye anatomy knowledge

Education

High school diploma or GED

Tools

EMR software

Job description

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.
Schedule:
- Monday through Friday, no weekends
-Staggered start times between 7:15 AM and 8:00 AM, ending at 5:00 PM
- Once per month: Shift ends at 6:00 PM
- Once per month: Shift ends between 7:30 PM and 8:00 PM

What you will be doing

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
• Stay current with the latest technologies and medications and be able to answer general patient questions
• Assists team members and completes other special projects as requested.

What you know

Required

• High school diploma or GED equivalent
• Valid driver's license and ability to drive a motor vehicle
• Ability to stand or sit for extended periods of time and lift up to 50lbs

Desired

• Electronic Medical Records (EMR) experience
• Knowledge of medical terminology
• Entry Level
• Typical has 0-3 years of Experience

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture

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