Clinical Technician I

Northeast-Ohio-Eye-Surgeons; Medina Township (OH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

PTO

Holidays

401(k) match

Uniform reimbursement

Company culture

Job summary

Northeast-Ohio-Eye-Surgeons is seeking an Ophthalmic Technician to support patient care in a clinic setting. You will greet patients, escort them to exam rooms, and perform tests such as visual acuity, tonometry, and lensometry, updating the EMR accurately.

You will educate patients, document medical histories, assist with minor procedures, and maintain HIPAA confidentiality. This role requires a high school diploma and a valid driver’s license; some travel to Medina/Wadsworth locations is

Qualifications

• High school diploma or GED required; valid driver’s license; ability to stand/sit for extended periods and lift up to 50 lbs.
• Desirable EMR experience; knowledge of medical terminology; entry level with 0–3 years of experience.

Responsibilities

• Greet patients and explain what to expect during their appointment.
• Escort patients to exam rooms and perform diagnostic tests (visual acuity, tonometry, lensometry).
• Document and update patient records in EMR per standards.
• Record chief complaint, present illness, and medical history accurately.
• Assist with minor surgeries, intraocular injections, and laser treatments.
• Educate patients on medications and pre/post operative instructions.
• Scribe for physician and de-escalate upset patients professionally.
• Maintain patient confidentiality per HIPAA and protect patient information.
• Stay current with eye anatomy, diseases, and ocular medications.

Skills

EMR experience

Medical terminology

Entry level

Education

High school diploma or GED

Tools

EMR system

Job description

The Ophthalmic Technician participates in the care of patients in a clinic setting. As an Ophthalmic Technician you will greet patients and explain what they should expect during their appointment. An Ophthalmic Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.Schedule:

• Standard Hours: 7:30 AM – 5:00 PM (Monday – Friday)
• Later shifts (rotated among staff):
  • Tuesdays: 8:00 AM – 6:30 PM (Wadsworth)
  • Wednesdays: 7:30 AM – 6:00 PM (Medina Reserve)
• Travel: Candidates must have reliable transportation to rotate between the Medina, Medina Reserve and Wadsworth locations.

What you will be doing

• Interacts with patients to accurately gather information and enter it into our electronic medical records system;
• Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
• Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history.
• Accurately records all information in EMR system according to established standards and physician requirements
• Conducts tests and measures eye muscle function, pupil size, and reactivity.
• Apply drops to anesthetize, dilate, or medicate eyes
• Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures.
• Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians.
• Readily scribes for physician
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements.
• Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients
• Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications
• Stay current with the latest technologies and medications and be able to answer general patient questions
• Assists team members and completes other special projects as requested.

What you know

Required

• High school diploma or GED equivalent
• Valid driver's license and ability to drive a motor vehicle
• Ability to stand or sit for extended periods of time and lift up to 50lbs

Desired

• Electronic Medical Records (EMR) experience
• Knowledge of medical terminology
• Entry Level
• Typical has 0-3 years of Experience

What you will receive

• Competitive wages
• Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
• Generous paid time off (PTO) program
• Seven (7) company paid holidays
• 401(k) retirement plan with company match
• Uniform reimbursement
• An organization focused on People, Passion, Purpose and Progress
• Inspirational culture

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