Clinical Tech. (Medical Assistant)

Fast Pace Health; Oak Ridge (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic and growing healthcare team as a Clinical Tech, where you will provide essential clinical and administrative support to ensure exceptional patient care. This role offers a unique opportunity to develop your clinical skills while working in a compassionate environment. You will be responsible for patient triage, assisting with procedures, and maintaining a welcoming atmosphere for patients. With a commitment to teamwork and quality care, you will play a vital role in enhancing patient experiences and outcomes. Embrace the chance to grow your career in a supportive setting that values your contributions and fosters professional development.

Benefits

Holiday Pay

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Work-Life Balance

Community Events Participation

Qualifications

• Must have at least 1 year of experience as an MA, EMT, or Paramedic.
• Current Medical Assistant license in good standing is strongly preferred.

Responsibilities

• Provide clinical and administrative support for effective patient care.
• Triage patients, check vitals, and assist with lab testing.

Skills

Patient Care

Communication Skills

Clinical Support

Triage Skills

Attention to Detail

Education

High School Diploma or equivalent

Graduate of accredited Medical Assistant school

Tools

Telehealth Software

Job description

Posting Title

Clinical Tech. (Medical Assistant)

Overview

At Fast Pace Health, Clinical Techs provide clinical and administrative support essential for effective patient care under the direct supervision of a Provider, Nurse Practitioner or Physician Assistant. They provide outstanding patient service, maintaining a compassionate and welcoming atmosphere and respond quickly and accurately to changes in condition or response to treatment. The Clinical Tech position will provide effective customer service for all internal and external customers by using excellent, in-depth knowledge as well as communicating effectively with team members.

Why Choose Fast Pace Health?

Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Clinical Tech you can be! We will help you grow your clinical competencies and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment. We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision and Work-Life balance. As a Fast Pace Health employee, you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more.

Responsibilities

Primary:

1. Ability to fulfill all responsibilities of the Patient Care Specialist position as detailed in the specific Patient Care Specialist job description.
2. The ability to maintain friendly, cordial relations with all employees, build and maintain confidence and credibility with all employees.
3. Deliver clinical and administrative support for the team and adhere to all policies and procedures of the company.
4. Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
5. Ensure that the activities of the Clinical Tech are conducted in a manner that is consistent with overall department expectations and are in compliance with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
6. Prepare exam and treatment rooms for patient intake.
7. Triage patients by checking vitals, performing blood draws and giving injections, etc.
8. Observe patients, charting, reporting changes in patients’ conditions, such as adverse reactions to medication or treatment and taking any necessary action.
9. Assist with lab testing and phlebotomy.
10. Assist providers in preparing for minor procedures and physicals.
11. Prepare and maintain supplies and equipment for treatment.
12. Assist patients utilizing a Virtual Medicine Provider.
13. Ensure accurate completion of patient charts in a timely manner and forwarding charts as appropriate on a daily basis.
14. Arrange referrals to a specialist and obtaining pre-authorizations when directed by the Provider.
15. The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.
16. Perform federal and non-federal DOT, BAT and Drug Screen exams.
17. The ability to perform the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands.
18. Ability to comply with Company standards of operations.
19. Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
20. The ability to promote and maintain a respectful culture of employee, employer and business confidentiality.
21. Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training.
22. Ability to maintain the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors.
23. Perform other duties as assigned by management.

Secondary:

1. Assist with clerical work such as checking in patients, obtaining and recording demographic, insurance and financial information, with strong attention to detail and in a manner that is professional and caring to our patients.
2. Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
3. Work as part of the overall team by answering telephone, taking messages and returning voicemails in a friendly and professional manner.

Essential Functions Specific to Supporting Telehealth:

1. Prepare patient charts by virtual patient communication, generally phone or video conferencing.
2. Assist with patient follow-ups including but not limited to: pharmacy requests, patient paperwork, scheduling, and clinical calls with patients or other facilities including physical Fast Pace clinics.

Experience Requirements and Preferences:

Basic Requirements:

Education: High School Diploma or its equivalent.

Experience: At least 1 year of experience as an MA, EMT or Paramedic preferred in clinic setting, preferably urgent care.

Current License or Certification: Graduate of an accredited Medical Assistant school strongly preferred. License must be active, in good standing, and verifiable with the proper regulatory agency.

TB and IV Certification required to be obtained within 60 days of employment and maintained during employment if applicable in your state.

Compliance

Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, our patients, and our communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information or any other legally protected characteristics or conduct.