Clinical Tech. (Medical Assistant)

Fast Pace Health; Maryville (TN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at an innovative healthcare provider where you'll play a vital role in delivering exceptional patient care. As a Clinical Tech, you'll provide essential clinical and administrative support, ensuring a compassionate environment for patients. This position offers the opportunity to grow your clinical skills while participating in community outreach and events. With a commitment to teamwork and quality care, this role is perfect for someone passionate about making a difference in the healthcare field. Enjoy competitive compensation and a supportive work culture that values family and community.

Benefits

Holiday Pay

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Work-Life Balance

Community Events Participation

Team Celebrations

Qualifications

• 1+ years of experience as a Medical Assistant, EMT, or Paramedic preferred.
• Current CPR license required for all levels.

Responsibilities

• Provide clinical and administrative support for effective patient care.
• Triage patients and assist with lab testing and phlebotomy.

Skills

Patient Care

Communication Skills

Clinical Support

Administrative Skills

Triage Skills

Education

High School Diploma or equivalent

Graduate of an accredited Medical Assistant school

Tools

Telehealth Software

Patient Management Systems

Job description

Posting Title: Clinical Tech (Medical Assistant)

Overview:

At Fast Pace Health, Clinical Techs provide clinical and administrative support essential for effective patient care under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. They provide outstanding patient service, maintaining a compassionate and welcoming atmosphere, and respond quickly and accurately to changes in condition or response to treatment. The Clinical Tech position will provide effective customer service for all internal and external customers by using excellent, in-depth knowledge as well as communicating effectively with team members.

Why Choose Fast Pace Health?

Fast Pace Health is a growing company! You will have the support and mentoring you need to become the best Clinical Tech you can be! We will help you grow your clinical competencies and can offer you a rewarding career path. We work as a dynamic team to surpass our business goals by ensuring our patients receive the best care possible in a positive environment. We offer competitive compensation and benefits such as holiday pay, PTO, medical, dental, vision, and work-life balance, to name a few. As a Fast Pace Health employee, you will have the opportunity to participate in community events and outreach programs. This includes, but is not limited to, seasonal parades, book drives, festivals, trunk or treating, fun runs, and more. We dress up for holidays and celebrate with potlucks. At Fast Pace, our community is our family, and we are a family-first community.

Responsibilities:

Primary:

• Ability to fulfill all responsibilities of the Patient Care Specialist position as detailed in the specific Patient Care Specialist job description.
• Maintain friendly, cordial relations with all employees, building and maintaining confidence and credibility.
• Deliver clinical and administrative support for the team and adhere to all policies and procedures of the company.
• Adhere to the Core Values of the Company: teamwork, communication, empowerment, quality of care, and friendliness.
• Ensure compliance with Federal and State regulations, guidelines, and requirements including health information management issues such as HIPAA.
• Prepare exam and treatment rooms for patient intake.
• Triage patients by checking vitals, performing blood draws, and giving injections.
• Observe patients, charting and reporting changes in patients’ conditions, and taking necessary action.
• Assist with lab testing and phlebotomy.
• Assist providers in preparing for minor procedures and physicals.
• Prepare and maintain supplies and equipment for treatment.
• Assist patients utilizing a Virtual Medicine Provider.
• Ensure accurate completion of patient charts in a timely manner and forwarding charts as appropriate daily.
• Arrange referrals to specialists and obtain pre-authorizations when directed by the Provider.
• Maintain friendly, cordial relations with all clients and employees; promote a positive work atmosphere.
• Perform federal and non-federal DOT, BAT, and Drug Screen exams.
• Comply with Company standards of operations and maintain a respectful culture of confidentiality.
• Complete all mandatory compliance training.
• Maintain overall cleanliness of the office to support the team and clinic environment.
• Perform other duties as assigned by management.

Secondary:

• Assist with clerical work such as checking in patients and recording demographic, insurance, and financial information.
• Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
• Answer telephone, take messages, and return voicemails in a friendly and professional manner.

Essential Functions Specific to Supporting Telehealth:

• Prepare patient charts by virtual patient communication, generally phone or video conferencing.
• Assist with patient follow-ups including pharmacy requests, patient paperwork, scheduling, and clinical calls.

Additional Requirements and Responsibilities:

Level 1: High School Diploma or equivalent with a current CPR license and/or at least 1 year of experience as a certified MA, EMT, or Paramedic preferred in a clinic setting, preferably urgent care.

Level 2: Certified MA, EMT, or Paramedic with a current CPR license and either (1) 4 years’ experience in a relevant role and 2 years of Fast Pace experience in Clinical Tech role or (2) 6 years’ experience in a relevant role.

Level 3: Certified MA, EMT, or Paramedic with a current CPR license and either (1) 6 years’ experience in a relevant role and 2 years of Fast Pace experience in Clinical Tech role or (2) 8 years’ experience in a relevant role.

Level 4: Certified MA, EMT, or Paramedic with a current CPR license and either (1) 6 years’ experience in a relevant role and 2 years of Fast Pace experience in Clinical Tech role or (2) 8 years’ experience in a relevant role.

Additional Responsibilities: Administrative duties, including but not limited to scheduling, ordering, training, and other duties assigned by Clinic or Regional Director.

*Receive and active within 7 days of hire.

Experience Requirements and Preferences:

Basic Requirements:

Education: High School Diploma or equivalent.

Experience: At least 1 year of experience as an MA, EMT, or Paramedic preferred in a clinic setting, preferably urgent care.

Current License or Certification: Graduate of an accredited Medical Assistant school strongly preferred. License must be active, in good standing, and verifiable with the proper regulatory agency.

TB and IV Certification required to be obtained within 60 days of employment and maintained during employment if applicable in your state.

Compliance:

Fast Pace Health is committed to the principle of equal employment and creating an inclusive environment for the benefit of our employees, patients, and communities. We are an equal opportunity employer and welcome job applications from qualified individuals without regard to race, creed, color, ancestry, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information, or any other legally protected characteristics or conduct.

Applicants are limited to individuals from states, excluding the following: California, Colorado, Hawaii, Illinois, New Jersey, New York, Rhode Island, Washington, and the District of Columbia.