Clinical Team Lead (MA/LPN)

Voyage Healthcare; Northern (KY); Hybride; USD 74 501 000 - 91 693 000; Plein temps

Avantages offerts par ce poste

Education assistance

Paid Time Off

401(k) match

Disability (short/long-term)

Company-paid Life Insurance

Résumé du poste

Voyage Healthcare seeks a Clinical Team Lead (MA/LPN) in Crystal, MN to guide the Medical Support Staff, ensure staffing coverage, and support employee development. The role partners with providers and clinic leaders to maintain high-quality patient care.

Ideal candidates hold an accredited healthcare credential in Minnesota, CPR certification, and proven supervisory experience in a clinical setting. Candidates thrive in a team-focused environment and uphold OSHA/HIPAA standards.

Qualifications

• Graduate of an accredited healthcare program with Minnesota licensure or certification, as applicable.
• Current CPR certification and ability to exercise sound judgement.
• Strong communication, interpersonal, and team-building skills.
• Experience supervising or leading healthcare staff preferred.
• Knowledge of clinical practices, HIPAA, and OSHA standards.

Responsabilités

• Coordinate daily workflow and staffing for the Medical Support Staff.
• Lead, mentor, and support MSS team members and ensure coverage.
• Reinforce clinic policies, procedures, and best practices.
• Monitor performance and provide coaching as needed.
• Collaborate with providers and clinic leadership to improve operations.

Connaissances

Team leadership

Communication

Staff coaching

Regulatory awareness

Problem solving

Clinical operations

Formation

Healthcare program graduate

Outils

EMR/EHR systems

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinical Team Lead (MA/LPN)

Crystal, MN, US

Join one of Minnesota’s last independent healthcare clinics.
Voyage Healthcare has been serving the northwest Twin Cities for over 70 years, with more than 200 team members dedicated to delivering high-quality, patient-centered care. We are proud of our independence and remain committed to improving the well-being of the communities we serve. At Voyage Healthcare, our values—Care & Compassion, Belonging, Excellence, Teamwork, Well-Being, Impact, and Adaptability—guide everything we do.

If you are a Medical Assistant (MA) or Licensed Practical Nurse (LPN) looking to take the next step in your career and grow into a leadership role, we would love to meet you. Join a supportive, team-driven environment where you can make a meaningful impact on patient care while helping lead, mentor, and support a high-performing clinical team.

The Medical Support Staff (MSS) Site Coordinator serves as a clinical leader, coordinating the daily activities of the Medical Support Staff, ensuring proper staffing coverage, supporting employee development, monitoring performance, and maintaining compliance with OSHA and HIPAA standards. This position partners closely with providers, department leaders, and the Clinic Site Manager to support efficient clinic operations and exceptional patient care.

Hourly Range:$25.50 - $32.50, based on years of relevant experience.

Responsibilities:

• Coordinate daily workflow, staffing, and operational activities for the Medical Support Staff team
• Support recruitment, onboarding, training, and ongoing development of MSS team members
• Communicate and reinforce clinic policies, procedures, workflows, and best practices
• Monitor employee performance and provide coaching and support as needed
• Partner with providers, department leaders, and the Clinic Site Manager to improve clinic operations and patient experience
• Ensure proper operation, maintenance, and repair of medical equipment and instruments
• Oversee inventory management for medications, controlled substances, and clinical supplies
• Maintain compliance with OSHA, HIPAA, and organizational policies and procedures
• Provide direct support within Medical Support Staff departments when operational needs arise
• Assist the Clinic Site Manager with projects, process improvements, and other assigned responsibilities

Requirements:

• Graduate of an accredited healthcare program with current Minnesota licensure or certification, as applicable
• Current CPR certification
• Demonstrated ability to exercise sound judgement, discretion, and decision making
• Excellent communication, interpersonal, and team-building skills
• Strong analytical and problem-solving abilities
• Working knowledge of clinical practices, healthcare operations, and regulatory requirements
• Previous supervisory, lead, or team coordinator experience in a healthcare setting preferred
• Experience with staff scheduling, coaching, and performance management preferred
• Familiarity with electronic medical records (EMR/EHR) systems

Why Join Voyage Healthcare?

• Supportive, collaborative, and team-focused environment
• Competitive pay
• Education assistance opportunities
• Paid Time Off (PTO) + Paid Holidays + Birthday Floating Holiday
• Retirement Benefits with 401(k) Match
• Short-Term & Long-Term Disability
• Company-paid Life Insurance

Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA #ind