Clinical Team Lead (MA/LPN) — Lead Clinic Operations

North Clinic; Crystal (MN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Education assistance opportunities

Paid Time Off (PTO)

Paid Holidays

Birthday Floating Holiday

401(k) Match

Short-Term Disability

Long-Term Disability

Company-paid Life Insurance

Job summary

Voyage Healthcare in Crystal, MN seeks a Clinical Team Lead (MA/LPN) to mentor and guide a Medical Support Staff team. This leadership position coordinates staffing, performance, and compliance to deliver high-quality patient care, partnering with providers and the Clinic Site Manager.

Required Minnesota licensure/certification and CPR, plus strong communication, coaching, and EMR/EHR familiarity. Compensation includes growth opportunities and a comprehensive benefits package.

Qualifications

• Graduate of an accredited healthcare program with Minnesota licensure or certification.
• Current CPR certification.
• Excellent communication, interpersonal, and team-building skills.
• Strong analytical and problem-solving abilities.
• Ability to supervise and coordinate healthcare staff.
• Experience with staff scheduling, coaching, and performance management.
• Familiarity with EMR/EHR systems.
• Sound judgement, discretion, and decision-making.

Responsibilities

• Coordinate daily workflow, staffing, and operational activities for the MSS team.
• Support recruitment, onboarding, training, and development of MSS staff.
• Communicate and reinforce clinic policies, procedures, workflows, and best practices.
• Monitor employee performance and provide coaching and support as needed.
• Partner with providers, department leaders, and the Clinic Site Manager to improve clinic operations and patient experience.
• Ensure proper operation, maintenance, and repair of medical equipment and instruments.
• Oversee inventory management for medications, controlled substances, and clinical supplies.
• Maintain compliance with OSHA, HIPAA, and organizational policies and procedures.
• Provide direct support within Medical Support Staff departments when operational needs arise.
• Assist the Clinic Site Manager with projects, process improvements, and other assigned responsibilities.

Skills

Leadership

Communication

Team-building

Analytical thinking

Problem solving

Judgement

Staff scheduling

Coaching

Performance management

EMR/EHR systems

Education

Minnesota licensure or certification

CPR certification

Tools

EMR/EHR systems

Job description

Voyage Healthcare in Crystal, MN seeks a Clinical Team Lead (MA/LPN) to mentor and guide a Medical Support Staff team. This leadership position coordinates staffing, performance, and compliance to deliver high-quality patient care, partnering with providers and the Clinic Site Manager.

Required Minnesota licensure/certification and CPR, plus strong communication, coaching, and EMR/EHR familiarity. Compensation includes growth opportunities and a comprehensive benefits package.