Medical Records Specialist

Voyage Healthcare; Brooklyn Park (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Birthday Floating Holiday

401(k) Match

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Company-paid Life Insurance

Employee Assistance Program

Job summary

Voyage Healthcare, a longstanding independent clinic in Brooklyn Park, MN, is hiring a Medical Records Specialist to maintain electronic medical records, process incoming information, and support patients and staff while preserving HIPAA compliance.

This onsite role requires strong detail orientation, organization, and experience with EMR/EHR systems, particularly eClinicalWorks (eCW), plus solid communication skills.

Qualifications

• High school diploma or equivalent required.
• One or more years of medical office, medical records, or healthcare administration experience preferred.
• Knowledge of medical terminology.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks in a fast-paced healthcare environment.
• Strong attention to detail and organization skills.
• Experience working with electronic medical records (EMR/EHR) systems.

Responsibilities

• Maintain and update electronic medical records using eClinicalWorks (eCW)
• Ensure patient records are complete, accurate, and current
• Answer and manage calls for the Medical Records phone queue
• Process and route incoming electronic documents, faxes, and mail
• Track, process, and route patient medical forms and documentation requests
• Abstract and enter patient information from transferred medical records
• Assist with health information management activities and record maintenance
• Follow established policies, procedures, and OSHA safety standards
• Performs other duties as assigned

Skills

Medical terminology

Customer service

multitasking

Education

High school diploma or equivalent

Tools

eClinicalWorks (eCW)

Job description

Join one of Minnesota’s last independent healthcare clinics.
Voyage Healthcare has been serving the northwest Twin Cities for over 70 years, with more than 200 team members dedicated to delivering high-quality, patient-centered care. We are proud of our independence and remain committed to improving the well‑being of the communities we serve. At Voyage Healthcare, our values—care & compassion, belonging, excellence, teamwork, well‑being, impact, and adaptability—guide everything we do. If you are a Medical Assistant looking for a supportive, team-driven environment where your role truly matters, we would love to meet you.

We are seeking a detail-oriented Medical Records Specialist to join our team. This position will work onsite at the corporate office in Brooklyn Park.

The Medical Records Specialist is responsible for maintaining accurate electronic medical records, processing incoming health information, and supporting patients and clinical staff through medical records-related services. This role requires strong organizational skills, exceptional attention to detail, and a commitment to protecting patient information in accordance with HIPAA guidelines.

Hourly Range: $18.50 - $22.50, based on years of relevant experience.

Responsibilities:

• Maintain and update electronic medical records using eClinicalWorks (eCW)
• Ensure patient records are complete, accurate, and current
• Answer and manage calls for the Medical Records phone queue
• Process and route incoming electronic documents, faxes, and mail
• Track, process, and route patient medical forms and documentation requests
• Abstract and enter patient information from transferred medical records
• Assist with health information management activities and record maintenance
• Follow established policies, procedures, and OSHA safety standards
• Performs other duties as assigned

Qualifications:

• High school diploma or equivalent required
• One or more years of medical office, medical records, or healthcare administration experience preferred
• Knowledge of medical terminology
• Excellent communication and customer service skills
• Ability to manage multiple tasks in a fast‑paced healthcare environment
• Strong attention to detail and organization skills
• Experience working with electronic medical records (EMR/EHR) systems

Why Join Voyage Healthcare?

• Supportive, collaborative, and team‑focused environment
• Education assistance opportunities
• Comprehensive benefits package including:
  • Paid Time Off (PTO) + Paid Holidays + Birthday Floating Holiday
  • Retirement Benefits with 401(k) Match
  • Medical, Dental & Vision Insurance
  • Short-Term & Long-Term Disability
  • Company-paid Life Insurance
  • Employee Assistance Program (EAP)

Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA