Clinical Systems Coordinator – EHR/NextGen | El Cajon, CA

Cross Country Healthcare; San Diego (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Cross Country Healthcare seeks a Clinical Applications Coordinator to support the implementation, configuration, training, and daily use of clinical application systems, including EHR, EDR, and PM platforms. You will collaborate with clinical and administrative teams to improve workflows, documentation, system utilization, and user adoption.

The role emphasizes developing training materials, providing ongoing support, and preparing monthly reports as a Super User, with a focus on HIPAA

Qualifications

• High school diploma or GED required.
• 3+ years of professional Clinical Applications Coordinator experience.
• Experience with NextGen EHR, EDR, and PM software.
• Working knowledge of HIPAA compliance in a clinical environment.
• Strong troubleshooting, communication, and organizational skills.

Responsibilities

• Provide role‑specific EHR/EDR/PM training and onboarding.
• Develop training materials, guides, and reporting resources.
• Provide ongoing application support and troubleshooting.
• Evaluate workflows, system performance, and functionality.
• Conduct gap analysis for system upgrades and implementations.
• Identify opportunities to improve clinical workflows and EHR utilization.
• Support quality improvement initiatives related to clinical documentation.
• Develop and maintain templates and reports.
• Collaborate with Medical, Dental, Behavioral Health, Pharmacy, HIM, Business Office, and Administration teams.
• Prepare monthly reports and serve as a Super User.

Skills

Troubleshooting

Communication

Organizational skills

Independent work

User support

Education

High school diploma or GED

Tools

NextGen EHR

EDR

PM software

Job description

We’re seeking a Clinical Applications Coordinator to support the implementation, configuration, training, and daily use of clinical application systems, including EHR, EDR, and PM platforms. This role works closely with clinical and administrative teams to improve workflows, documentation, system utilization, and user adoption.

Key Responsibilities:

• Provide role‑specific EHR/EDR/PM training and onboarding
• Develop training materials, guides, and reporting resources
• Provide ongoing application support and troubleshooting
• Evaluate workflows, system performance, and functionality
• Conduct gap analysis for system upgrades and implementations
• Identify opportunities to improve clinical workflows and EHR utilization
• Support quality improvement initiatives related to clinical documentation
• Develop and maintain templates and reports
• Collaborate with Medical, Dental, Behavioral Health, Pharmacy, HIM, Business Office, and Administration teams
• Prepare monthly reports and serve as a Super User

Requirements:

• High school diploma or GED
• 3+ years of professional Clinical Applications Coordinator experience
• Experience with NextGen EHR, EDR, and PM software
• Working knowledge of HIPAA compliance in a clinical environment
• Strong troubleshooting, communication, and organizational skills
• Ability to work independently and support users with varying levels of technical experience