Clinical Application Coordinator-Tribal Management Information Systems

Sycuan-Casino

El Cajon (CA)

On-site

USD 70,000 - 110,000

Full time

14 days+

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Job summary

Sycuan-Casino seeks a Clinical Applications Coordinator to support implementation, configuration, and daily use of clinical application systems such as EHR/EDR. You will train staff, develop templates and reports, and collaborate with Administration, Medical, Pharmacy, and IT to optimize workflows and information flow.

You will evaluate system performance, conduct gap analyses, and support project initiatives under the HIT Manager.

Qualifications

Essential: High school diploma or GED
Essential: 3 years of professional CAC experience
Experience with NextGen EHR, EDR, and PM software
Working knowledge of HIPAA compliance in a clinical environment
Desirable: Associates in Information Technology or Health IT
Desirable: LVN or higher nursing/clinical background
Desirable: NextGen Certified Professional a plus
Desirable: Experience in a Tribal or Community Health Clinic

Responsibilities

Design and deliver role-specific EHR training for clinical and clinical support staff, including onboarding for new EHR/EDR/PM users.
Develop and maintain training materials, manuals, videos, tip sheets, and standardized reporting guides.
Adapt training approaches to varying levels of computer literacy and EHR experience.
Evaluate EHR functionality and system performance to identify deficiencies and improvement opportunities.
Conduct gap analyses for new software implementations and system upgrades.
Monitor clinical efficiency and system utilization to recommend enhancements.
Incorporate user feedback and data to support ongoing system optimization.
Analyze clinical workflows to identify inefficiencies and improvement opportunities.
Participate in quality assurance and improvement initiatives related to clinical documentation and EHR use.
Provide application support for projects under the direction of the HIT Manager and IT teams.
Collaborate with clinical, administrative, and technical stakeholders to support implementation and optimization efforts.
Foster an environment that encourages reporting of system issues and improvement suggestions.
Prepare and submit monthly reports to the HIT Manager and Executive Director.
Perform Super User responsibilities and other assigned application support duties.

Skills

Autonomy & discretion

Telephone troubleshooting

Quality focus

Flexibility in environment

Team collaboration

Written & verbal instructions

Positive attitude & helpfulness

Education

High school diploma or GED

Associates in Information Technology or Health IT

LVN or higher nursing/clinical background

NextGen Certified Professional (NCP)

Job description

Clinical Applications Coordinator

Job Purpose

Supports the implementation, configuration, and daily use of clinical application systems, including EHR and EDR platforms, under the guidance of the HIT Manager. Works closely with clinical and administrative teams to ensure effective system functionality, accurate clinical documentation, and efficient workflows. Provides user onboarding, training, and ongoing support for application features, templates, and reporting tools. Develops and maintains custom templates and reports to meet clinical and operational needs. Assists in evaluating and improving clinical workflows and information flow processes to enhance system utilization and user adoption. Collaborates with cross-functional departments—including Administration, Business Office, Behavioral Health, Dental, Medical, HIM, and Pharmacy—to support consistent, effective use of clinical applications across the organization.

Job Duties and Responsibilities

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

Training & Onboarding

Design and deliver role‑specific EHR training for clinical and clinical support staff, including onboarding for new EHR/EDR/PM users.
Develop and maintain training materials, including manuals, videos, tip sheets, and standardized reporting guides.
Adapt training approaches to varying levels of computer literacy and EHR experience.

EHR Support, Optimization & Gap Analysis

Evaluate EHR functionality and system performance to identify deficiencies, gaps, and opportunities for improvement.
Conduct gap analysis for new software implementations and system upgrades to assess workflow impact and user needs.
Monitor clinical efficiency and system utilization to recommend enhancements.
Incorporate user feedback and data to support ongoing system optimization.

Workflow & Quality Improvement

Analyze clinical workflows to identify inefficiencies and improvement opportunities.
Participate in quality assurance and improvement initiatives related to clinical documentation and EHR use.

Project Support & Collaboration

Provide application support for projects and system initiatives under the direction of the HIT Manager and IT teams.
Collaborate with clinical, administrative, and technical stakeholders to support implementation and optimization efforts.
Foster an environment that encourages reporting of system issues and improvement suggestions.

Reporting & Super User Responsibilities

Prepare and submit monthly reports to the HIT Manager and Executive Director.
Perform Super User responsibilities and other assigned application support duties.

Job Specifications

Education and Experience

Essential: