Clinical Systems Analyst

Axia Women's Health; Pennsylvania; On-site; USD 80,000 - 110,000; Full time

Job summary

Axia Women's Health is seeking a Clinical Systems Analyst to implement and maintain the eClinicalWorks EMR ecosystem, collaborating with IT and clinical staff. This full-time role includes managing projects, documenting configuration standards, and supporting a network spanning multiple regions.

The position requires 3+ years in ambulatory EMR support, vendor management, and strong communication skills. Occasional travel to care centers across the Mid-Atlantic and Midwest is expected.

Qualifications

• Bachelor’s degree in Information Systems or related field or equivalent experience.
• Experience with eClinicalWorks EMR in ambulatory settings.
• 3+ years of supporting and ambulatory EMR environments.
• 3+ years managing vendor relationships.

Responsibilities

• Participate in implementation, configuration and support of the eClinicalWorks EMR and related systems.
• Document standards and guidelines for EMR configuration and use.
• Identify optimization opportunities and process improvements in the EMR.
• Assist in integrating ancillary systems and biomedical devices with the EMR.
• Demonstrate superb communication and relationship skills; travel as needed.

Skills

Relationship building

Project delivery

Communication excellence

Cross-functional collaboration

Travel readiness

Education

Bachelor's degree in Information Systems

Tools

eClinicalWorks

ITIL

Project Management

Job description

AxiaWomen's Health is the nation’s largest community-based, integrated women's health network in the country serving women throughoutNew Jersey,Pennsylvania,Indiana, andKentucky. At its core, Axia Women’s Health is a community of over 400 providers across nearly 150 locations committed to providing a more caring, connected, and progressive health care experience for women. Its rapidly growing network spans OB/GYN care, breast health, high-risk pregnancy care, urogynecology care, behavioral health, and fertility. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. Axia Women’s Health has been recognized as the #1 Physician Practice for Women’s Health by Castle Connolly and certified as a Great Place to Work for five consecutive years. Learn more at www.axiawh.com.

Our Clinical Systems Analyst works in collaboration with Information Technology and clinical staff to implement and maintain the Electronic Health Record ecosystem, centered around eClinicalWorks. This position will perform support, analysis, development, validation and maintenance of the EMR and associated systems. In this position, you will interact with internal and external teams throughout multiple project phases and are charged with ensuring the services that he/she provides to the successful accomplishment or the primary mission of the company. The position supports the IT team to help meet business needs via project schedules, plans and timelines.

This position is full-time. Days and hours of work are Monday through Friday 830am – 5pm EST. Occasional weekend and after hours needed. This position is expected to sporadically travel to our care centers located throughout the Mid-Atlantic and Midwest regions. Occasional domestic overnight travel may be required.

Responsibilities:

• Participate in the implementation, configuration and support of all facets of the eClinicalWorks EMR and associated systems such as practice management, online scheduling, patient messaging, patient digital intake and patient portal technologies.
• Document standards, procedures and guidelines for the configuration and use of the eClinicalWorks EMR and associated systems.
• Identify and implement optimization and process improvements within the eClinicalWorks EMR
• Assists in the integration of ancillary systems and biomedical devices into the eClinicalWorks EMR
• Demonstrate superb communication and human relationship skills
• Other duties as assigned

Qualities & Skills

• Demonstrated ability to build strong relationships with diverse stakeholders, manage competing priorities, and deliver projects on time and within scope in a dynamic healthcare environment
• Skilled at analyzing multifaceted technical challenges, making sound decisions under pressure, and implementing innovative solutions that align with organizational goals.
• Ability to convey complex technical concepts clearly and persuasively to both technical and non-technical audiences through written documentationandverbal communication.
• Proventrack recordof fostering collaboration across cross-functional teams, promoting knowledge sharing, and driving consensus to achieve successful outcomes.
• Ability to travel up to 20% as needed.

Preferred:

• eClinicalWorks certification a strong plus
• ITIL certification
• Project Management certification or training
• Experience supporting the OB/GYN specialty in an ambulatory setting

Required Education and Experience:

• Bachelor’s degree in Information Systems or related field and/or equivalent experience
• Experience working with eClinicalWorks
• 3+ years’ experience supporting and ambulatory EMR
• 3+ years’ experience managing vendor relationships