Clinical Support Technician - Neurology

UW Health; Madison (WI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Parental leave

Adoption assistance

Tuition benefits

Referral bonus

Job summary

UW Health in Madison, WI is seeking a Clinic Support Technician to help maintain a safe, organized clinical environment and support daily patient care. Responsibilities include patient check-in for in-person and virtual visits, assisting with procedures, and ensuring exam rooms are stocked and ready.

The role offers a full-time schedule with weekdays, potential variations by department, and benefits such as health insurance, PTO, and professional growth opportunities.

Qualifications

• Customer service experience preferred.
• Clinical health care exposure preferred.

Responsibilities

• Maintain a clean, organized, and safe clinical environment.
• Disinfect pods, clean and prepare exam rooms.
• Complete procedure setup and ensure required supplies/equipment are available.
• Assist with clinical procedures, such as lumbar punctures.
• Perform patient check-in for in-person and virtual visits, including vital signs, allergy review, and medication review.
• Stock and monitor exam/procedure rooms and inventory of specialty items.
• Provide clerical support to optimize patient care and clinic operations.

Skills

Customer service

Clinical health care experience

Education

High school diploma (preferred)

Job description

Full-time, 100% FTE, day shift. Monday – Friday between the hours of 7:30am – 5:00pm, no weekends required. Hours may vary based on the operational needs of the department.

Pay

Pay range is based on a full-time (100%) position.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Clinic Support Technicianto:

• Maintain a clean, organized, and safe clinical environment
  • Disinfect pods (keyboard, mouse, phone)
  • Clean and prepare exam rooms when available
• Complete procedure setup and ensure required supplies/equipment are available.
• Assist with clinical procedures, such as lumbar punctures
• Perform patient check-in for both in‑person and virtual visits, which include taking vital signs, allergy review, and medication review
• Stock and monitor exam/procedure rooms, maintaining inventory of specialty items and reordering as needed
• Provide clerical support to optimize patient care and clinic operations

At UW Health, you will have

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.Full time benefits for part time work (for positions 60% FTE and higher).
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well‑being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications

• High School Diploma Preferred

Work Experience

• Customer service experience Preferred
• Clinical health care experience Preferred

Licenses & Certifications

• Basic Life Support (BLS) Upon Hire Required
• MA, CNA, EMT, Tech (PT, RT, Eye, etc.), Athletic Trainer, or other Allied Health discipline and/or student in an Allied Health program Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

• Legal Employer University of Wisconsin Hospitals and Clinics Authority
• Locations 600 Highland Ave, Madison, WI, 53792, US (Hybrid)
• Job Category Clinical / Direct Patient Care (non-RN)