Clinical Support Supervisor

Metropolitan Veterinary Associates; Mission (KS); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Education assistance

PTO and holidays

401(k) match

Uniform allowance

Medical, dental, vision

Job summary

Metropolitan Veterinary Associates (MVA) seeks an enthusiastic Clinical Support Supervisor to oversee our Emergency Care team. You’ll manage daily operations of Emergency Technicians and Assistants, coordinate workflows, and support clinical staff in a fast-paced environment.

The role combines supervisory duties with hands-on veterinary technician tasks, requiring flexibility and strong leadership. Join a leading specialty hospital that values collaboration and ongoing education.

Qualifications

• Licensed CVT with supervisory experience preferred.
• Experience coordinating work processes and scheduling.
• Strong leadership and communication skills.

Responsibilities

• Manage a team of direct reports.
• Coordinate scheduling, workflow, and task delegation to ensure efficiency and patient care.
• Assist with training and development of team members, ensuring adherence to best practices and high-quality care standards.
• Collaborate with the Director of Operations to implement and improve operational protocols.
• Act as a resource for clinical and administrative staff, addressing concerns and fostering a positive, team-oriented work environment.
• Maintain high communication standards with all team members and ensure exceptional patient and client care.

Skills

Team leadership

Scheduling

Communication

Training & development

Operational processes

Education

Licensed CVT

Job description

We're always looking for passionate, knowledgeable, and all around great people who specialize in the many areas of veterinary services. We take care of our team so they can focus on the care of patients. Our extraordinary team has a shared passion to create an inclusive and diverse environment where we grow together, restore together, and celebrate together. With a variety of backgrounds, ideas, and expertise, we are a team of empathetic individuals with a passion for healing.

Competitive Compensation

Metropolitan Veterinary Associates (MVA) continually stays up to date on the industry rates and standards so that we can reward our team members with competitive salaries.

With hard work and dedication, MVA will help you grow and develop with education assistance programs as well as a multitude of internal growth opportunities.

Time Off

Time off is important to health and wellbeing, and we offer a generous amount. We know that time spent out of the office doing what you want is what you need.

Continuing Education Compensation

In our animal care field it’s important that we stay tuned into medical advances and technologies. All of our team members are compensated for their continued education.

Multiple Health-Care Packages

All of our team members have a wide variety of Health-Care package options so that they can chose the plan that works best for them.

Employee Pet Accounts

Your pets are our family too. All of our team members are invited to create employee pet accounts for their pet family members so that they too can stay healthy and happy.

Find Career Opportunities With Us

We are continuously looking for a team of friendly and compassionate professionals to contribute to our continued goal. We chose to place patient care and communication first and treat every pet as if they are part of our family, and hope to continue growing with the support of our community.

Metropolitan Veterinary Associates (MVA) is seeking an enthusiastic and skilled Clinical Support Supervisor to oversee our growing our Emergency Care team. As the Clinical Support Supervisor for the Emergency Department, you’ll have the unique opportunity to contribute to a high-standard, collaborative care environment alongside a team of veterinary specialists and professionals.

The Clinical Support Supervisor will also help manage the daily operations of our Emergency Technicians and Assistants, coordinate work processes, and support the Emergency team. In addition to supervisory duties, there will be a hands-on component where the Clinical Support Supervisor will assist with various tasks as needed. This role requires flexibility, as the Clinical Support Supervisor will step in to handle any duties typical of a veterinary technician, depending on the needs of the team.

Our Mission

Our goal is simple but profound: to improve the lives of pets, their families, and our community by providing compassionate, high-quality specialty and emergency care. If you share our passion for animal well-being and collaborative teamwork, we'd love you to explore this opportunity.

Who We Are

• We are a leading specialty and emergency hospital, housed in a state-of-the-art 25,000-square-foot facility equipped to handle a wide range of complex cases.
• With 13 specialty departments - including Internal Medicine, Surgery, Emergency & Critical Care, Cardiology, and more, our collaborative team approach ensures comprehensive care for every patient.
• Our culture is anchored in continuous learning, mentorship, and mutual support, creating an environment where you can grow alongside experts in their fields.

Compensation:

• Starting salary: $75,000 annually

Schedule:

• Schedule consists of 2 dayshifts and 2 mid-shifts per week with one weekend day each month
• Participation in on-call schedule
• Please note that this is a supervisory and clinical position, 50-60% floor time expected

What’s in It for You?

At MVA, we take care of our team in the same way we care for our patients-wholeheartedly. We offer:

• Supportive culture with social events & team-building activities
• Competitive paid time off & holiday pay
• Education Assistance Program & tuition reimbursement
• Career growth & training opportunities to help you advance your skills and knowledge supported by our dedicated Education and Development team.
• Continuing education paid time off and allowance
• Comprehensive medical, dental, and vision insurance
• Mental health-focused services to ensure you thrive both personally and professionally
• 401(k) plan with a strong employer match
• Annual uniform allowance so you're always prepared for the next case
• A workplace where you'll feel valued, heard, and excited to come to work each day

We know changing jobs can be a big step. We treat every interview as confidential, and if you'd prefer an informal conversation first, we're happy to do that. We genuinely love what we do and welcome the chance to share our passion with you!

What You'll Do

• Responsible for team of direct reports
• Manage scheduling, workflow, and task delegation to ensure optimal efficiency and patient care
• Assist with training and development of team members, ensuring adherence to best practices and high-quality care standards
• Collaborate with the Director of Operations and other leadership to implement and improve operational protocols
• Act as a resource for clinical and administrative staff, addressing concerns and fostering a positive, team-oriented work environment
• Maintain high communication standards with all team members and ensure consistent delivery of exceptional patient and client care

What We're Looking For:

• Licensed CVT with supervisory experience preferred
• Proven experience in coordinating work processes, team scheduling, and workflow management
• Strong leadership skills with a proactive and solutions-oriented mindset

Excellent organizational, communication, and interpersonal skills

Ability to thrive in a fast-paced and dynamic environment while maintaining composure and focus

If you're ready to grow your skills, make a genuine difference, and work alongside people who share your passion for exceptional veterinary care, then this is your invitation to join Metropolitan Veterinary Associates.