Clinical Support Specialist: Care Coordination & Telehealth

Eventus WholeHealth; Cincinnati (OH); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Medical insurance (including HSA/FSA)

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) contributions

Job summary

EventusWholeHealth in Cincinnati, OH is seeking a Clinician Support Specialist to assist the clinical care team, coordinate workflows, and support telehealth and patient documentation in skilled nursing and assisted living settings.

You will collaborate with Advanced Practice Clinicians, facility staff, and families to ensure efficient, high-quality patient care, accurate scheduling, and smooth communication across care teams; travel to facilities is required.

Qualifications

• High school diploma or equivalent is required or preferred.
• Medical assistant/certified nursing assistant or patient care tech credentials are highly preferred.
• Strong communication, organizational and customer service skills are essential.

Responsibilities

• Prepare for daily clinical rounds with patient information, documentation and schedules.
• Assist with encounter documentation, data entry and chart preparation.
• Coordinate and maintain patient schedules including admissions, discharges and acute changes.
• Act as a liaison between clinicians, staff, patients and families to support care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation including labs and records.
• Host and support telehealth visits for routine and acute care needs.
• Obtain and process patient consents and route documentation properly.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and accurate census and records.

Skills

Customer service

Communication skills

Organizational skills

Professionalism

Education

High school diploma or equivalent

Certified/Registered Medical Assistant/CNA/PCT preferred

Job description

EventusWholeHealth in Cincinnati, OH is seeking a Clinician Support Specialist to assist the clinical care team, coordinate workflows, and support telehealth and patient documentation in skilled nursing and assisted living settings.

You will collaborate with Advanced Practice Clinicians, facility staff, and families to ensure efficient, high-quality patient care, accurate scheduling, and smooth communication across care teams; travel to facilities is required.