Clinical Support & Scheduling Specialist

United-Digestive; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

United-Digestive seeks a PSC Clinical Support professional in Atlanta to assist office staff, physicians, and management with patient care tasks. You will handle advanced scheduling for gastroenterology procedures, manage test results, and respond to patient inquiries while maintaining HIPAA compliance.

Responsibilities include triage of calls, emails, and portal messages, documenting patient information accurately, and supporting marketing activities as directed by the Office Manager.

Qualifications

• High School Diploma or GED required.
• Certification as CMA or RN preferred.
• Proficiency with Microsoft Office and healthcare systems.

Responsibilities

• Schedule patient appointments including endo procedures and follow-ups.
• Obtain and communicate lab or radiology results to physicians and patients.
• Provide patient information and education regarding treatment or procedures.

Skills

Communication

Compassion

Time management

Prioritization

Telephone etiquette

Teamwork

Education

High School Diploma or GED

Certified Medical Assistant (CMA)

Registered Medical Assistant (RMA)

Tools

Microsoft Office

Job description

United-Digestive seeks a PSC Clinical Support professional in Atlanta to assist office staff, physicians, and management with patient care tasks. You will handle advanced scheduling for gastroenterology procedures, manage test results, and respond to patient inquiries while maintaining HIPAA compliance.

Responsibilities include triage of calls, emails, and portal messages, documenting patient information accurately, and supporting marketing activities as directed by the Office Manager.