Clinical Support Lead: Patient Care & Clinic Ops

Noorda College of Osteopathic Medicine; Provo (UT); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health Insurance Plans

Health Savings Account

Flexible Spending Account

Dental & Vision Plans

Disability Insurance (Short/Long Term)

401(k) Matching

Life Insurance

Employee Assistance Program (EAP)

Paid holidays and PTO

Other Employee Perks

Job summary

Noorda College of Osteopathic Medicine in Provo, UT is seeking a highly organized Clinical Support Supervisor to join our clinic team. This on-site, full-time role blends hands-on clinical support with leadership of back-office and clinical staff, ensuring smooth patient care experiences.

You will supervise medical assistants and student volunteers, coordinate schedules and supplies, and assist with EMR templates and order management, while acting as a liaison among patients, providers, and

Qualifications

• Must have CMA, CNA, EMT or on-the-job training in a clinical support position.
• Active BLS certification is required.
• Additional administrative and/or medical-related education/certifications are a plus.

Responsibilities

• Oversee daily clinical support operations, staffing, schedules, and office flow.
• Supervise, train, and support clinical staff and student volunteers.
• Monitor clinic schedules, staffing levels, and clinical supply inventory.
• Assist with EMR charting templates, scribing, and order management.
• Prepare for and assist with procedures, including acting as first assistant for sterile procedures.
• Manage patient visits from intake through follow-up, including rooming, HPI summaries, orders, referrals, and prior authorizations.
• Coordinate patient communication, education, follow-up care, and test results.
• Serve as a liaison between patients, providers, and external referral partners.
• Complete clinical and administrative tasks as assigned.

Skills

Staff supervision

Training

EMR familiarity

Scribing

Order management

Patient communication

Education

High School Diploma or GED

CMA

CNA

EMT

Phlebotomy training

BLS Certification

Job description

Noorda College of Osteopathic Medicine in Provo, UT is seeking a highly organized Clinical Support Supervisor to join our clinic team. This on-site, full-time role blends hands-on clinical support with leadership of back-office and clinical staff, ensuring smooth patient care experiences.

You will supervise medical assistants and student volunteers, coordinate schedules and supplies, and assist with EMR templates and order management, while acting as a liaison among patients, providers, and