Clinical Support Coordinator & Lead Medical Assistant

Noorda College of Osteopathic Medicine; Provo (UT); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health Insurance Plans

Health Savings Account

Flexible Spending Account

Dental & Vision Plans

Short-Term & Long-Term Disability

401(k) Matching

Life Insurance

Job summary

Noorda College of Osteopathic Medicine is seeking a highly organized Clinical Support Coordinator to join our clinic team. This multi-functional role combines hands-on clinical support with leadership and operational oversight of the clinic’s back-office and clinical support staff.

You will supervise medical assistants and student volunteers while actively supporting providers throughout the full patient care experience, ensuring efficient operations, high-quality care, and clear communication

Qualifications

• Minimum of High School Diploma or GED.
• CMA, CNA, EMT, or phlebotomy training in a clinical support position required.
• Additional administrative and/or medical-related education/certifications are a plus.
• Active BLS certification is required.

Responsibilities

• Oversee daily clinical support/back-office operations, staffing, schedules, and office flow.
• Supervise, train, and support clinical staff and student volunteers.
• Monitor clinic schedules, staffing levels, and clinical supply inventory.
• Assist with EMR charting templates, scribing, and order management.
• Prepare for and assist with procedures, including first assist for sterile procedures.
• Manage patient visits from intake through follow-up, including rooming, HPI summaries, orders, referrals, and prior authorizations.
• Coordinate patient communication, education, follow-up care, and test results.
• Serve as a liaison between patients, providers, and external referral partners.
• Complete clinical and administrative tasks as assigned.

Skills

Customer service

Leadership

Communication

Education

High School Diploma or GED

CMA

CNA

EMT

Phlebotomy training

Active BLS certification

Job description

We are seeking a highly organized, patient-focused Clinical Support Coordinator to join our growing clinic team. This is a multi-functional role that combines hands-on clinical support with leadership and operational oversight of the clinic’s back-office and clinical support staff.

In this role, you will supervise medical assistants and student volunteers while actively supporting providers throughout the full patient care experience. You will play a key role in ensuring efficient clinic operations, exceptional patient care, and strong communication between providers, staff, and patients.

Key Responsibilities:

• Oversee daily clinical support/back-office operations, staffing, schedules, and office flow
• Supervise, train, and support clinical staff and student volunteers
• Monitor clinic schedules, staffing levels, and clinical supply inventory
• Assist with EMR charting templates, scribing, and order management
• Prepare for and assist with procedures, including functioning as first assist for sterile procedures
• Manage patient visits from intake through follow-up, including rooming, HPI summaries, orders, referrals, and prior authorizations
• Coordinate patient communication, education, follow-up care, and test results
• Serve as a liaison between patients, providers, and external referral partners
• Complete clinical and administrative tasks as assigned

QUALIFICATIONS

Education and Certification:

• Minimum of High School Diplomaor GED
• CMA, CNA,EMT, phlebotomyor on-the job training in a clinical support positionrequired
• Additionaladministrative and/or medical relatededucation/certificationsare a plus
• Active BLS certification

Experience:

• Minimum1-yearprior experience working in a healthcare setting(volunteer and/or student experiencewill be considered)
• Minimum1-yearrelated experience (customer service, patient care,athletic training,etc.)

Schedule & Location

• Full-time | Mon–Fri, 8:30AM - 5:30PM (flexibility required)
• On Site
• Paid holidays and PTO

Salary & Benefits:

• Competitive salary range commensurate with experience and education.
• Generous benefits package with many choices and options:
  • Health Insurance Plans (various options)
  • Health Savings Account
  • Flexible Spending Account
  • Dental & Vision Plans
  • Short-Term & Long-Term Disability Insurance
  • 401(k) Matching
  • Basic Life & Supplemental Life Insurance
  • Employee Assistance Program (EAP)
  • Paid holidays and PTO
  • Other Employee Perks

Noorda College of Osteopathic Medicine is an Equal Opportunity Employer and does not discriminate against individuals in any phase of the application or employment phase on the basis of race, religion, creed, color, national origin, sex, sexual orientation, gender identity or expression, age, ancestry, physical or mental disability, medical condition including medical characteristics, marital status, veteran status, economic status, genetic identification, political belief, or any other classification protected by applicable local, state or federal laws. We encourage applications from candidates of all backgrounds, experiences, and perspectives. The College adheres to all relevant government statutes, and state and federal laws.