Clinical Support Supervisor/Lead Medical Assistant

Noorda College of Osteopathic Medicine; Provo (UT); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health Insurance Plans

Health Savings Account

Flexible Spending Account

Dental & Vision Plans

Disability Insurance (Short/Long Term)

401(k) Matching

Life Insurance

Employee Assistance Program (EAP)

Paid holidays and PTO

Other Employee Perks

Job summary

Noorda College of Osteopathic Medicine in Provo, UT is seeking a highly organized Clinical Support Supervisor to join our clinic team. This on-site, full-time role blends hands-on clinical support with leadership of back-office and clinical staff, ensuring smooth patient care experiences.

You will supervise medical assistants and student volunteers, coordinate schedules and supplies, and assist with EMR templates and order management, while acting as a liaison among patients, providers, and

Qualifications

• Must have CMA, CNA, EMT or on-the-job training in a clinical support position.
• Active BLS certification is required.
• Additional administrative and/or medical-related education/certifications are a plus.

Responsibilities

• Oversee daily clinical support operations, staffing, schedules, and office flow.
• Supervise, train, and support clinical staff and student volunteers.
• Monitor clinic schedules, staffing levels, and clinical supply inventory.
• Assist with EMR charting templates, scribing, and order management.
• Prepare for and assist with procedures, including acting as first assistant for sterile procedures.
• Manage patient visits from intake through follow-up, including rooming, HPI summaries, orders, referrals, and prior authorizations.
• Coordinate patient communication, education, follow-up care, and test results.
• Serve as a liaison between patients, providers, and external referral partners.
• Complete clinical and administrative tasks as assigned.

Skills

Staff supervision

Training

EMR familiarity

Scribing

Order management

Patient communication

Education

High School Diploma or GED

CMA

CNA

EMT

Phlebotomy training

BLS Certification

Job description

We are seeking a highly organized, patient-focused Clinical Support Supervisor to join our growing clinic team. This is a multi‑functional role that combines hands‑on clinical support with leadership and operational oversight of the clinic’s back‑office and clinical support staff.

In this role, you will supervise medical assistants and student volunteers while actively supporting providers throughout the full patient care experience. You will play a key role in ensuring efficient clinic operations, exceptional patient care, and strong communication between providers, staff, and patients.

Key Responsibilities:

• Oversee daily clinical support operations, staffing, schedules, and office flow
• Supervise, train, and support clinical staff and student volunteers
• Monitor clinic schedules, staffing levels, and clinical supply inventory
• Assist with EMR charting templates, scribing, and order management
• Prepare for and assist with procedures, including functioning as first assist for sterile procedures
• Manage patient visits from intake through follow‑up, including rooming, HPI summaries, orders, referrals, and prior authorizations
• Coordinate patient communication, education, follow‑up care, and test results
• Serve as a liaison between patients, providers, and external referral partners
• Complete clinical and administrative tasks as assigned

QUALIFICATIONS

Education and Certification:

• Minimum of High School Diploma or GED
• CMA, CNA, EMT, phlebotomy or on‑the job training in a clinical support position required
• Additional administrative and/or medical related education/certifications are a plus
• Active BLS certification

Experience:

• Minimum 1‑year prior experience working in a healthcare setting (volunteer and/or student experience will be considered)
• Minimum 1‑year related experience (customer service, patient care, athletic training, etc.)

Schedule & Location

• Full‑time | Mon–Fri, 9:00am–5:00pm (flexibility required)
• On Site
• Paid holidays and PTO

Salary & Benefits:

• Competitive salary range commensurate with experience and education.
• Generous benefits package with many choices and options:
  • Health Insurance Plans (various options)
  • Health Savings Account
  • Flexible Spending Account
  • Dental & Vision Plans
  • Short‑Term & Long‑Term Disability Insurance
  • 401(k) Matching
  • Basic Life & Supplemental Life Insurance
  • Employee Assistance Program (EAP)
  • Paid holidays and PTO
  • Other Employee Perks

Noorda College of Osteopathic Medicine is an Equal Opportunity Employer and does not discriminate against individuals in any phase of the application or employment phase on the basis of race, religion, creed, color, national origin, sex, sexual orientation, gender identity or expression, age, ancestry, physical or mental disability, medical condition including medical characteristics, marital status, veteran status, economic status, genetic identification, political belief, or any other classification protected by applicable local, state or federal laws. We encourage applications from candidates of all backgrounds, experiences, and perspectives. The College adheres to all relevant government statutes, and state and federal laws.