Clinical Support Coordinator

HCA Healthcare; Dallas (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established healthcare provider is seeking a Clinical Support Coordinator to enhance patient care and support nursing staff. This role is crucial in mentoring new graduates and ensuring compliance with nursing standards. You will be part of a dynamic team that values empathy and collaboration, contributing to a culture of excellence in patient care. If you are passionate about nursing and want to make a meaningful impact in a supportive environment, this is the perfect opportunity for you to grow your career while making a difference in the lives of patients and their families.

Benefits

Comprehensive medical coverage

401(k) Plan with match

Employee Stock Purchase Plan

Education assistance

Time Away From Work Program

Free counseling services

Flexible spending accounts

Referral services for child and elder care

Consumer discounts

Employee Health Assistance Fund

Qualifications

• Bachelor's degree in Nursing required; Master's preferred.
• 2 years of RN experience and leadership experience preferred.

Responsibilities

• Support high-quality, patient-centered care through mentoring and guidance.
• Perform rounds on nursing units to assess quality of care.

Skills

Patient Care

Nursing Assessment

Mentoring

Teamwork

Communication

Education

Bachelor’s Degree in Nursing

Master’s Degree in Nursing or related field

Tools

IMobile phone

Job description

Description

Introduction

Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At St. Davids South Austin Medical Center our nurses set us apart from any other healthcare provider. We are seeking a(an) Clinical Support Coordinator to join our healthcare family.

Benefits

St. Davids South Austin Medical Center offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

At St. Davids South Austin Medical Center, our nurses play a vital part. We know that every nurse’s path and purpose is unique. Do you want to create your own personal career path in nursing? HCA Healthcare is your career destination! Our scale makes it possible for nurses to create the career path that fits their life – for life – and empowers their passion for patient care. Apply today for our Clinical Support Coordinator opportunity.

Job Summary and Qualifications

The Clinical Support Nurse Coordinator supports high-quality, patient-centered care by offering feedback, guidance, and mentoring to new graduate nurses and/or nurses that are transitioning to a new specialty. The Clinical Support Nurse Coordinator supports multiple units. Clinical Support Nurse Coordinator provides guidance and education on the hospital’s standard of nursing practice, policies, and procedures to ensure compliance with all accrediting and regulatory agency requirements.

• Performs rounds on each nursing unit, continuously observing, assessing the quality of patient care, and identifying nursing educational needs. Escalates concerns about nursing skills, patient care, policies, processes, and equipment as appropriate.
• Utilizes skills of observation. Provides feedback on nursing assessments, nursing diagnosis, planning, intervention, and evaluation of patient care.
• Provides feedback and mentoring on patient assessments and care planning.
• Provides assistance with performing or troubleshooting specific skills.
• Maintains IMobile phone for easy contact by new graduates or nurses within scope of support.
• Tracks requests to identify most commonly requested skills for purposes of enhancing orientation & education.
• Fosters teamwork and contributes to achievement of team goals.
• Attends rapid responses and codes as needed, to observe, provide feedback, and debrief, facilitate education, direction, coaching before, during and after the rapid response or code as indicated.
• Shares knowledge/expertise and assists co-workers.

What you will do in this role:

• Performs rounds on each nursing unit.
• Observes and assesses the quality of patient care being delivered.
• Identifies nursing educational needs.
• Escalates concerns about nursing skills, patient care, policies, processes, and equipment as appropriate.
• Ensures that nurses within scope of support have a clear understanding of how to integrate patient experience into nursing practice.

What qualifications you will need:

Education:

• Bachelor’s Degree in Nursing – required
• Master’s Degree in Nursing or related field – preferred

Experience:

• 2 years of RN experience – required
• 1 year of leadership role – preferred
• 1 year of preceptor experience – preferred

License/Certification:

• Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation. Required
• Basic Life Support (BLS)- Required
• Advanced Cardiac Life Support (ACLS) Required
• Preceptor Training Required within 90 days.

St. Davids South Austin Medical Center, which is part of St. Davids HealthCare. We are a 368-bed acute care facility offering a range of complex specialties and sub-specialties. Our services include a nationally accredited oncology program with the area's only adult Transplant and Cellular Therapy Program; advanced trauma care with a Level II trauma center; comprehensive cardiac, stroke, and orthopedic programs; full-service maternity and newborn care; and two full-service emergency centers in the communities of Bee Cave and Bastrop. St. Davids South Austin Medical Center is affiliated with the Texas Institute for Robotic Surgery. We offer advanced robotic services for orthopedics, open heart and lung surgery, complex GI surgery, surgical oncology, general surgery, colorectal surgery, and urology. It was one of the first hospitals in Central Texas to combine the use of CT imaging and robotics to detect early stage lung cancer.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Join a family that cares about every stage in your career! We are interviewing candidates for our Clinical Support Coordinator opening. Apply today and a member of our Talent Acquisition team will reach out.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.