Clinical Support & Care Coordination Specialist

Eventus WholeHealth; Lexington (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Eventus WholeHealth seeks a Clinician Support Specialist to bolster the clinical care team and ensure efficient, high-quality patient care. You will work with APCs and facility staff to coordinate workflows, support clinical services, and enhance communication between patients, providers, and care teams.

CSS team members contribute to patient care delivery through clinical support, administrative coordination, and customer service.

Qualifications

• Must have strong customer service orientation and professional demeanor.
• Experience supporting clinical teams and coordinating care workflows is advantageous.
• Ability to work effectively in a fast-paced healthcare environment and manage multiple tasks.

Responsibilities

• Prepare for daily clinical rounds with complete patient information, schedules and documentation.
• Support clinicians with encounter documentation, data entry and chart preparation.
• Coordinate and maintain patient schedules including admissions, discharges and changes.
• Act as liaison between clinicians, facility staff, patients and families to support communication.
• Assist with triage needs and clinical documentation as directed by the clinician.
• Organize and manage clinical documentation, including labs and diagnostic data.
• Host and support telehealth visits for routine and acute care needs.
• Obtain and route patient consents and ensure proper documentation flow.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate census and records.
• Maintain professionalism and represent the organization positively within partner facilities.

Skills

Customer service

Communication skills

Organizational skills

Valid driver’s license

Education

High school diploma or equivalent

Certified/Registered Medical Assistant or CNA or PCT

Job description

Eventus WholeHealth seeks a Clinician Support Specialist to bolster the clinical care team and ensure efficient, high-quality patient care. You will work with APCs and facility staff to coordinate workflows, support clinical services, and enhance communication between patients, providers, and care teams.

CSS team members contribute to patient care delivery through clinical support, administrative coordination, and customer service.