Clinical Support Assistant - Transplantation Center

Stony Brook Medicine; Stony Brook (NY); On-site; USD 45,000 - 62,000; Full time

Job summary

Stony Brook Medicine is seeking a Clinical Support Assistant to provide administrative and executive support, interfacing with all levels of management throughout the hospital. The role supports the Transplantation Center with scheduling, record requests, data entry, and proficiency in Cerner, PowerChart and Eclipse.

Requirements include an Associate degree with at least two years of administrative experience, MS Office proficiency (Word, Excel, PowerPoint), and strong medical terminology

Qualifications

• Associate degree and at least 2 years related experience in an administrative capacity.
• Verification of degree (e.g., diploma or official transcript) required for this role.
• Experience in MS Office Suite including Word, Excel and PowerPoint.
• Office management skills, medical terminology, and proficiency in computer skills.
• Preferred: experience in a medical office with appointment setting and patient communication.

Responsibilities

• Perform administrative support duties for transplant administrator and transplant coordinators.
• Schedule pre transplant appointments, donor evaluation appointments and follow-up appointments with other services as needed.
• Maintain IDX, answer telephone calls, and update departmental telephone lists.
• Call laboratories, radiology offices, referring physicians and consulting physicians to obtain medical records.
• Complete written correspondence to patients, donors and outside providers as directed by clinical staff.
• Proficient in Cerner, Power chart, Eclipse.
• Maintain current knowledge with ICD-10, CPT coding, and HIPAA compliant.
• Conduct initial screening for potential living donors.
• Assist with chart review, data collection and data analysis as directed by the transplant administrator.

Skills

Communication

Organization

Administrative support

Education

Associate degree

Tools

Cerner

PowerChart

Eclipse

MS Office Suite

Job description

Position Summary

At Stony Brook Medicine, a Clinical Support Assistant is a valuable member of our team, who provides administrative and executive support and has the ability to interface with all levels of management throughout the hospital. Qualified candidates will demonstrate superior communication and organization skills while adhering to our high standard of excellence.

Duties of a Clinical Support Assistant may include but are not limited to the following:

• Perform administrative support duties for transplant administrator and transplant coordinators
• Schedule pre transplant appointments, donor evaluation appointments and follow-up appointments with other services as needed.
• Maintain IDX, answer telephone calls, and update departmental telephone lists.
• Call laboratories, radiology offices, referring physicians and consulting physicians to obtain medical records for patient being evaluated, patients on the kidney waitlist and living donors.
• Complete written correspondence to patients, donors and outside providers as directed by clinical staff.
• Proficient in Cerner, Power chart, Eclipse
• Maintain current knowledge with ICD-10, CPT coding, and HIPPA compliant.
• Conduct initial screening for potential living donors
• Assist with chart review, data collection and data analysis as directed by the transplant administrator
• All other duties as assigned.

QUALIFICATIONS

Required Qualifications:

Associate degree and at least 2 years related experience in an administrative capacity.

Verification of degree (e.g., diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration.

Experience in MS Office Suite inclusive of Word, Excel and PowerPoint. Office management skills, medical terminology, and proficiency in computer skills.

Preferred Qualifications:

Experience working in a medical office including appointment setting and patient communication.

Special Notes:

Resume/CV should be included with the online application.

Posting Overview:

This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

Environment and Responsibilities

• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions maybe subject to changes in pass days and shifts as necessary.
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
• This function/position maybe designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen*
• Meet Regulatory Requirements for pre employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

The hiring department will be responsible for any fee incurred for examination.

Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the University Office of Equity and Access at [phone].

In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.

Visit our WHY WORK HERE page to learn about the total rewards we offer.

Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Anticipated Pay Range:

The salary range (or hiring range) for this position is $45,372 - $58,366 / year.

The above salary range represents SBUH’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The specific salary offer will be based on the candidate’s validated years of comparable experience. Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.

Some positions offer annual supplemental pay such as:

• Location pay for UUP, CSEA & PEF full-time positions ($4000)

Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.

Visit our WHY WORK HERE page to learn about the total rewards we offer.

Official Job Title

TH Staff Assistant II

Job Field

Administrative & Professional (non-Clinical)

Primary Location

US-NY-Stony Brook

Department/Hiring Area

Transplantation Center

Schedule

Full-time

Posting Start Date

Aug 27, 2026

Posting End Date

Nov 25, 2026, 11:59:00 PM

Salary

$49,372 - $62,366 / Total

Salary Grade

SL1