Clinical Supervisor (RN) - Full Time

Riverside Medical Clinic; Riverside (CA); On-site; USD 90,000 - 115,000; Full time

Job summary

Riverside Medical Clinic is seeking a Clinical Supervisor to oversee clinical operations across assigned areas, ensuring adherence to department philosophies and regulatory guidelines. You will evaluate workflows, assign duties, and drive improvements to patient care processes.

The role requires RN licensure in California, at least two years of supervisory experience, and experience in medical group settings with insurance billing and coding.

Qualifications

• High school diploma or GED required; college degree in related area preferred.
• Minimum five medical group office experience including insurance billing and coding; HMO experience preferred.
• A minimum of two years previous supervisory experience required.

Responsibilities

• Coordinate clinical operations in assigned areas; ensure workflow aligns with department policies.
• Assign duties and inspect work for accuracy, timeliness, and conformance to standards.
• Ensure compliance with regulatory guidelines including DHCS and AAAHC.
• Act as liaison between providers, staff, and patients.
• Orient and train new employees and maintain staff skill development.

Skills

Supervisory experience

Communication skills

Patient care coordination

Education

High school diploma or GED

College degree in related area preferred

Registered Nurse with California RN license

Tools

BLS/ACLS/PALS certifications

Job description

Responsibilities

Come and join the RMC Family! We have been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluable to us and our mission to serve others. Our facility can provide a place for you to thrive and continue your professional development. Quality Healthcare is our passion, improving lives is our reward. We are working to change lives and transform the delivery of healthcare. Riverside Medical Clinic is the best place to work, practice medicine, and receive care.

SUMMARY

Under the direction of the Practice Administrator, the Clinical Supervisor is responsible for the active on-going coordination of Clinical Operations in assigned areas throughout the medical clinic. Interprets and supports philosophies and policies of the Patient/Clinical Department to all personnel. Continuously evaluate and improve the systems, procedures, and methods used in accomplishing departmental workflow. Assign duties and examine work for accuracy, timeliness, and conformance to department standard. Identify problem areas such as staffing, customer complaints, and inefficiencies. Take corrective action as appropriate. Ensures Clinic is kept in compliance with regulatory guidelines including, DHCS, AAAHC, etc.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

HOURS

Monday - Friday 8:00am-5:30pm

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) required, college degree in related area preferred. Minimum of five medical group office experience including insurance billing and coding, HMO experience preferred. A minimum of two years previous supervisory experience required.

CERTIFICATES, LICENSES, AND REGISTRATIONS

Registered Nurse with current California RN license. Current California Driver’s license and BLS/ ACLS and PALS certifications required.

Essential Functions

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Note: (other duties may be assigned, deleted or changed at any time, at the discretion of management, formally, or informally, either verbally or in writing).

• Support and cooperate with all other departments to ensure good communication for continuity of patient care.
• Promote good public, medical groups, and inter-departmental personnel relations.
• Continuously evaluate and improve the systems, procedures, and methods used in accomplishing departmental workflow.
• Assign duties and examine work for accuracy, timeliness, and conformance to department standard.
• Identify problem areas such as staffing, customer complaints, and inefficiencies. Take corrective action as appropriate.
• Prepare reports. Establish work procedures, prepare work schedules, and expedite workflow.
• Ensures Clinic is kept in compliance with regulatory guidelines including, DHCS, AAAHC, etc.
• Ensures all expired sample medication and/or patient supplies are discarded upon expiration. This includes all Clinic areas include crash carts where applicable.
• Responsible for all personnel related duties: counseling, interviewing, hiring, and termination as needed.
• Monitor use of supplies and equipment to avoid waste. Order and approve supplies as needed.
• Maintain employee attendance records. Verify employee attendance and submit time sheets to payroll.
• Prepare annual employee performance evaluations.
• Act as liaison between providers, staff, and customers.
• Assume responsibility for initiating a pleasant, patient-oriented atmosphere by displaying a professional attitude through performance, appearance, and demeanor.
• Orient and train new employees. Maintain and develop skill levels of current employees. Provide written and oral instruction.
• Conducts staff meetings; employee safety training and other required training is completed according to appropriate timeframe and assures all employees receive proper training timely.
• Site inspection, OSHA and other necessary logs are maintained according to policies and/or compliance standards and information is available for audits.
• Attend meetings as requested (Physician Department, Management, Unemployment Hearings, etc.
• Assume line staff responsibilities on an as needed basis.

This Opportunity Offers The Following

Challenging and rewarding work environment

Growth and Development Opportunities within UHS and its Subsidiaries

Competitive Compensation

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.