Clinical Supervisor (Pediatrics)

Hamilton Health Center; Harrisburg (Dauphin County); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a Clinical Supervisor to lead a dedicated team in delivering high-quality health care. This role combines clinical and administrative responsibilities, ensuring efficient operations and compliance with regulatory standards. The ideal candidate will have supervisory experience, proficiency in Microsoft Office, and a strong background in medical office settings. Join a forward-thinking organization that values holistic care and community health, and be part of a mission-driven team committed to making a positive impact in Central Pennsylvania.

Benefits

Paid time off

Medical, Dental & Vision

Company paid life insurance

Retirement Plan

Employee Assistance Program

Qualifications

• 2+ years of experience in a medical office with supervisory experience.
• Certified Medical Assistant with knowledge of The Joint Commission regulations.

Responsibilities

• Supervise staff and manage day-to-day clinic operations efficiently.
• Ensure compliance with policies and regulatory standards.

Skills

Supervisory Skills

Microsoft Office Proficiency

Electronic Medical Records Knowledge

Bilingual (Spanish, Nepali, French)

Education

High School Diploma or equivalent

Graduate of an accredited Medical Assistant School

Certified Medical Assistant

Associates Degree (preferred)

Job description

All About Hamilton Health Center

Hamilton Health Center (Hamilton), established in 1969, is the only Federally Qualified Health Center (FQHC) within a 30-mile radius of Harrisburg, PA and continues to grow using a holistic and comprehensive approach to being patient centered. The mission of Hamilton is to improve the health of Central Pennsylvania’s residents by delivering high quality, respectful and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is that every member of our community, regardless of their ability to pay or their insurance status, receives holistic, quality health care needed to create a healthy community. For over 50 years we have been true to these words. As part of our team, you will work alongside a dedicated team that cares and values those we serve.

Benefits offered: In addition to your base pay, you are also eligible to receive:

• Paid time off, Catastrophic (CAT)/Sick time, Birthday holiday, and 7 paid holidays.
• Medical, Dental & Vision,
• Company paid life insurance.
• Retirement Plan
• Employee Assistance Program

Job Summary:

The clinical supervisor is a member of the Hamilton Health Center management team responsible for oversight of the 17th St. clinical departments. This position is charged with ensuring the delivery of high quality health care in a manner that is both cost efficient and meets all regulatory agency requirements. This position is expected to function approximately 50% in the clinic in either clerical, clinical or combination of both, and 50% administrative responsibilities as directed by the clinical manager.

Essential Functions:

• Supervise staff, assign work, and organize scheduling for efficient day-to-day clinic operations.
• Maintain clinic procedures, office files, and ensure accurate documentation, coding, and billing.
• Monitor staff attendance, address deviations, and manage payroll practices.
• Investigate and address patient issues/complaints in collaboration with providers.
• Provide training and communication, ensuring compliance with policies and regulatory standards.
• Coordinate with providers, patients, and facilities for referrals and authorizations.
• Train staff in The Joint Commission standards and support regulatory compliance.
• Participate in budgeting, oversee inventory, and manage facility maintenance.
• Conduct performance evaluations, make hiring recommendations, and oversee administrative staff activities.
• Directly supervise Medical Assistants and Medical Office Assistant.
• Oversee special projects and ensure appropriate follow-up care for abnormal lab results.
• Document patient interactions and provide initial guidance on clinical skills development.
• Submit required reports, attend meetings, and conduct monthly staff meetings.
• Preform other job duties as assigned.

Education Requirements:

• High School Diploma or equivalent
• Graduate of an accredited Medical Assistant School
• Certified as a Medical Assistant.
• Associates Degree preferred.

Work Requirements:

• At least 2 years’ experience in a medical office, at least 1 year of supervisory experience
• Highly proficient in Microsoft office and knowledge working with Electronic Medical Records.
• Reliable transportation to travel throughout the service area.

Preferred Qualifications:

• Prior CPR/First Aid certification
• Knowledge of The Joint Commissionregulations
• Bi-lingual in Spanish, Nepali, French

Equal Opportunity Employer:

Hamilton Health Clinic is an equal opportunity employer. We are committed to providing an inclusive and diverse work environment where all employees are valued, respected, and have the opportunity to succeed. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other protected status. All employment decisions are based on qualifications, merit, and business needs.