Clinical Specialist CRM - DC

Medtronic; Washington (District of Columbia); On-site; USD 72,000 - 90,000; Full time

Job summary

An established industry player in medical technology is seeking a Clinical Specialist to provide critical support in cardiac rhythm management. This role involves delivering technical assistance, operational support, and educational training to healthcare professionals. The ideal candidate will thrive in a dynamic environment, showcasing their expertise in healthcare sales and customer service. With a strong emphasis on collaboration and innovation, this position offers a unique opportunity to contribute to life-changing healthcare solutions while advancing your career in a supportive and growth-oriented setting.

Qualifications

• 6+ years healthcare/field sales experience or relevant work.
• Knowledge of medical terminology and excellent customer service.

Responsibilities

• Provide technical, educational, operational, and sales support.
• Educate and train physicians and hospital staff.

Skills

Healthcare Sales Experience

Customer Service

Communication Skills

Technical Support

Relationship Building

Proficiency with Microsoft Tools

Salesforce

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Tools

Salesforce

Microsoft Tools

Job description

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We anticipate the application window for this opening will close on - 19 May 2025.

At Medtronic, you can begin a lifelong career of exploration and innovation while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with training, mentorship, and guidance to own your future success. Join us for a career that changes lives.

Position Description

Provide technical, educational, operational, and sales support to meet Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who strive for the greatest reliability and quality in our products, processes, and systems by being accountable, having a voice, and taking action.

Clinical Specialists are required to be within their assigned territory daily and work some weekends and holidays as determined by local management. Weeknight call coverage is primarily the responsibility of Sales Reps, but CSs may be scheduled for weeknight coverage as needed.

To find all CRM Clinical Specialist roles, use #crmcs in the keyword search at jobs.medtronic.com.

Responsibilities

• Technical Support: Complete CRM Field Technical Training, perform device checks/interrogations, support implants, provide on-call troubleshooting.
• Operational Support: Complete patient registration, manage inventory, maintain software, assist with logistics.
• Educational Support: Educate and train physicians and hospital staff, assist in training new Clinical Specialists and Sales Reps.
• Sales Support: Partner with sales team, understand market dynamics, assist in obtaining customer POs, identify customer needs, provide feedback.
• Technical Development: Stay updated on new products and complete all training timely.

Qualifications

MUST HAVE - BASIC QUALIFICATIONS: High School Diploma + 6 years healthcare/field sales experience or relevant work utilizing complex math/science, or Associate’s Degree + 4 years, or Bachelor’s Degree + 2 years.

NICE TO HAVE - PREFERRED QUALIFICATIONS: Knowledge of medical terminology, relationship-building skills, proficiency with Microsoft tools & Salesforce, excellent customer service, communication skills, ability to handle multiple tasks in a fast-paced environment.

Physical Job Requirements

• Frequent travel, mobility, communication, lifting up to 40 lbs, prolonged sitting/standing/walking, environmental exposures, wearing lead aprons, use of hands and vision requirements, driving within territory, and working in clinics and hospitals.

Travel Requirements

Minimum travel of 10%.

Additional Information

Medtronic offers competitive salary, benefits, and incentive plans. Salary range for U.S. locations: $72,000 - $90,000. Equal employment opportunity policy applies. For more details, visit our benefits page and company website.