Clinical Specialist CRM - DC

Medtronic; Washington (District of Columbia); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company at the forefront of healthcare technology as a Clinical Specialist. This role is pivotal in providing technical support and education to healthcare professionals, ensuring the highest standards of patient care. You'll engage in ongoing training and development while collaborating with sales teams to meet market demands. The position requires a proactive approach and a commitment to quality, making a significant impact on patient outcomes. With competitive benefits and a culture of innovation, this is an opportunity to grow your career in a meaningful way.

Benefits

Health Insurance

401(k)

Paid Time Off

Incentive Plans

Qualifications

• 6+ years of healthcare experience or relevant education.
• Strong technical support and communication skills.

Responsibilities

• Provide technical, educational, operational, and sales support.
• Ensure patient registration and manage inventory.

Skills

Healthcare Experience

Technical Support

Communication Skills

CRM Software Proficiency

Medical Terminology Knowledge

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Tools

Microsoft Tools

CRM Software

Job description

Clinical Specialist CRM - DC page is loaded

Clinical Specialist CRM - DC

Apply locations Washington, District of Columbia, United States of America | full-time | posted 3 days ago | application deadline: May 19, 2025 (13 days left) | job requisition id R29460

Join Medtronic to start a career for your life. Engage in building a fair and innovative healthcare system accessible to all. You will aim to remove barriers that hinder innovation in a more connected and solidaristic world.

A Day in the Life

Bring your talents to a leader in medical technology and healthcare solutions. With a history rooted in mission-driven innovation, our medical technologies open doors. We support your growth through training, mentorship, and guidance to help you succeed. Join us to make a difference in lives.

POSITION DESCRIPTION: CAREERS THAT CHANGE LIVES

Provide technical, educational, operational, and sales support to help meet CRM sales and customer service objectives. We seek collaborative candidates committed to reliability and quality, accountable, vocal, and proactive.

Clinical Specialists must be present in their territory daily for unscheduled needs, work some weekends and holidays, and occasionally participate in weeknight coverage as approved.

Search all CRM Clinical Specialist roles using #crmcs at jobs.medtronic.com

A DAY IN THE LIFE: POSITION RESPONSIBILITIES

• Technical Support
• Complete CRM field technical training, including online and field-based modules
• Perform post-sign-off checks and interrogations of CRM devices
• Support implant procedures and provide on-call troubleshooting

• Operational Support
• Ensure patient registration and hospital documentation are completed
• Manage inventory and assist with logistics

• Educational Support
• Educate and train healthcare staff on products and solutions
• Assist in training new Clinical Specialists and Sales Reps

• Sales Support
• Partner with sales teams to understand market dynamics and customer needs
• Support sales objectives with feedback and customer engagement

• Ongoing Technical Development
• Stay updated on new products and complete training timely

• Other duties as assigned

MUST HAVE - BASIC QUALIFICATIONS

Must demonstrate relevant experience on resume: high school diploma + 6 years healthcare or related experience, or associate's degree + 4 years, or bachelor's degree + 2 years.

DESIRED/PREFERRED QUALIFICATIONS

• Knowledge of medical terminology and device industry
• Ability to build relationships and communicate effectively
• Proficiency in Microsoft tools and CRM software
• Valid driver’s license and ability to travel within territory

PHYSICAL JOB REQUIREMENTS

• Frequent travel, mobility, lifting, and environmental exposure
• Ability to wear lead apron and use various tools and technology

Travel Requirements: Minimum 10% travel expected.

We offer competitive salary and benefits, including incentive plans, health insurance, 401(k), paid time off, and more.

About Medtronic

Medtronic is a global leader in healthcare technology, committed to innovation and improving lives. We value diversity and inclusion, offering equal employment opportunities and accommodations for individuals with disabilities.