Clinical Services Supervisor | Bayou Vista

Odyssey House Louisiana, Inc.; Morgan City (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Life insurance

Disability insurance

Leave benefits

401(k) match

Job summary

Odyssey House Louisiana,Inc. is seeking a full-time Clinical Service Supervisor to lead the treatment team and oversee administrative and clinical tasks.

The role includes on-call duties for emergencies and coordinating admissions, with a focus on maintaining quality of care and chart accuracy. The supervisor will ensure compliance with LDH and COA standards, supervise counselors, and collaborate with finance, billing, and HR.

Qualifications

• Master’s level licensed counselor required.
• At least one year supervisory experience in a clinical setting.
• Proficient in MS Office Suite.
• Knowledge of substance abuse services including ASAM criteria.

Responsibilities

• Meet all LDH and contractual requirements for client care and records.
• Audit charts quarterly per COA requirements; maintain audit reports.
• Ensure psychosocial screens are complete and signed by LMHP.
• Supervise counseling staff and weekend coverage; oversee program operations when PM unavailable.
• Coordinate insurance authorizations and billing documentation.
• Maintain client charts with treatment plans, assessments, and discharge summaries.
• Provide staff training and new-employee orientation; ongoing quarterly training.

Skills

Supervisory experience

MS Office Suite

Independent work

Knowledge of addiction services

Education

Master’s level licensed counselor

LPC-S / LCSW or equivalent

Tools

MS Office Suite

Job description

Job Summary

Odyssey House Louisiana,Inc. is seeking a full-time Clinical Service Supervisor. The schedule for thisposition is Monday- Friday 8am-5pm, including being on-call for emergencysituations.

The Clinical Services Supervisor is responsible forperforming a wide variety of administrative and clinical tasks. The ClinicalServices Supervisor will assume a leadership role within the treatment team andassumes several key responsibilities in client care, staff training, and thesupervision of all program components to include ancillary departments toinclude admissions.

Responsibilitiesand Duties

• meet all Louisiana Department of Health (LDH)and contractual requirements for client care and client record standards;
• ensure audits of charts are conductedquarterly according to Council on Accreditation (COA) requirements and agencypolicy and ensure these audit reports are maintained for review;
• ensure psycho-social screens are complete,signed by an LMHP, and in the client record;
• ensure that clients receive quality ofcare, document evidence of quality of care, and implement and documentcorrective actions in the event that quality of care needs improvement;
• work with all insurance providers toensure proper authorizations and maintain proper documentation for billing;
• prepare all billing on a daily, weekly, ormonthly basis as assigned by the Program Manager;
• ensure that the facility is clean, safe,and in good working order and report any safety concerns immediately to the ProgramManager;
• oversee the operations of the program inthe event the Program Manager is unavailable;
• directly supervise the counselors, ensurethe positions are filled and that weekend responsibilities are being performed;and
• Must read and implement allcontract requirements as well as the requirements of all other regulatingauthorities including LDH and COA.
• Must review and retain knowledgeof agency policies and procedures and ensure policies and procedures arepracticed and enforced. Responsible for maintaining and updating programoperations manual related to clinical issues.
• Responsible for reviewing andimplementing COA standards.
• Maintain accurate charts that haveat a minimum: Initial treatment plan, assessments that are appropriate andcomplete, proper signatures on documents, discharge summaries and plans,quality of chart information must be what is expected of a master’s levelclinician (problem statements, goals, measurable objectives,intervention-description of what counselor will do for client, target dates,completion dates, etc.). These documents will contain all of the requiredcomponents as outlined in the LDH Minimum Standards for Substance abuseFacilities.
• Responsible for developing andimplementing staff training.
• Responsible for ensuring that allnew employees receive new employee orientation training, as well as ongoingtraining at least 3 hours of training per quarter.
• Ensure that clinical staff istrained on how to keep charts in compliance with requirements, conduct groupand individual counseling sessions as well as education services for the clientpopulation.
• Must maintain the agency cellphone on their person at all times. Ensure phone is set up properly and inworking order and regularly check and return calls.
• Ensure authorizations are accurateand done in a timely manner.
• Work with other agency departmentssuch as finance, billing, and human resources in a cooperative manner and beresponsive to the needs of these departments as appropriate.
• Assume a leadership role on thetreatment team and in weekly staff meetings. Participate in clinicaldiscussions. Assist subordinate staff concerning treatment approaches.
• Be available for audits andresponsible for corrective actions for audits as well as maintaining on fileall audits, corrective actions, and correspondence concerning audits.
• Maintain a case load of clients.
• Maintain the client census.Monitor and ensure timely movement of clients through the treatment program.
• Assist with ensuring incidents arereported properly and to the proper authorities.
• Perform other duties as assigned

MINIMUMQUALIFICATIONS

• Master’s level licensed counselor
• Knowledge of substance abuseservices including ASAM criteria
• At least one year of supervisoryexperience in a clinical setting
• Ability to function independentlywith a minimum of direct supervision
• Proficient in MS Office Suite
• Ability to complete reportingrequirements in a timely manner

PREFERRED QUALIFICATIONS

Preferred qualifications include the following:

• LPC-S, LCSW, LPC-S, or equivalentlicense with clinical experience
• 2 plus years of supervisoryexperience in a clinical setting

Compensation and Benefits

CompetitiveCompensation and Benefits package includes insurance (health, dental, vision,life, long-term and short-term disability), leave benefits and 401k match.