Inpatient Services Assistant

Odyssey House Louisiana, Inc.; New Orleans (LA); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Short-term disability

401k match

Resumo da oferta

Odyssey House Louisiana, Inc. is seeking a full-time, non-exempt Inpatient Services Assistant to join our mission of providing comprehensive care in Louisiana.

The role supports daily operations, data management, and regulatory compliance within the Inpatient Services program. The position emphasizes administrative tasks, Medicaid applications, and inventory coordination, with a Monday–Friday 8am–5pm schedule.

Qualificações

• One year of administrative assistant experience.
• Two years of experience working with diverse populations.
• Proficient in MS Office 365 Suite.
• Excellent written, verbal, organizational, and communication skills.
• Ability to be creative and flexible within parameters of treatment programs and modalities.

Responsabilidades

• Perform administrative tasks to support daily operations.
• Enter data accurately and in a timely manner into systems such as Excel documents and 10e11.
• Prepare and maintain reports and other documentation as requested.
• Complete all incident reports prior to the end of each shift in accordance with policy.
• Assist with administrative projects and other duties as assigned including but not limited to open houses.
• Complete insurance verification for clients.
• Serve as a Medicaid Application Representative to assist patients in completing applications for Medicaid.
• Assist with departmental projects, reporting, and other duties as assigned.
• Coordinate and collaborate with other departments to support integrated care delivery.
• Attend staff meetings, in-service training, and quarterly training sessions as required.
• Contribute to ongoing quality improvement and program development initiatives.

Conhecimentos

Administrative experience

Communication skills

Data entry

Organizational skills

Ferramentas

MS Office 365 Suite

Descrição da oferta de emprego

InpatientServices Assistant

Join our mission toprovide a comprehensive continuum of care for people in Louisiana, encompassingprimary care, behavioral health, and substance use disorder treatment. Helpsave lives at OHL!

Job Summary

Odyssey House Louisiana, Inc. is seekinga full-time, non-exempt Inpatient Services Assistant. The schedule for thisposition is Monday-Friday 8am-5pm.

The Inpatient ServicesAssistant supports the Inpatient Services program by performing a variety ofadministrative tasks including scheduling, reporting, documentation, and supplymanagement. This position assists with maintaining compliance withorganizational policies, program standards, and regulatory requirements. Theposition involves limited independent decision-making within establishedguidelines and plays a key role in ensuring efficient, patient-centered clinicoperations.

DUTIES &RESPONSIBILITES

It is the duty and responsibility of the Inpatient Services Assistant to:

• Perform administrativetasks to support daily operations.


• Enter data accuratelyand in a timely manner into systems such as excel documents and 10e11.


• Prepare and maintainreports, and other documentation as requested.


• Complete all incidentreports prior to the end of each shift in accordance with policy.


• Assist withadministrative projects and other duties as assigned including but not limitedto open houses.


• Complete insuranceverification for clients.


• Serve as a MedicaidApplication Representative to assist patients in completing applications forMedicaid.


• Assist with departmentalprojects, reporting, and other duties as assigned.


• Manage inventory, ensuring compliance with storge regulations across all specialties


• Monitor supply levels andcoordinate replenishment as needed.


• Support adherence toSubstance Abuse and Mental Health Services Administration (SAMHSA), ASAM, CARF,and agency contract requirements.


• Work with clients tomaximize units of service and maintain contract deliverables.


• Inventory Management: Oversee inventory and maintain established PARlevels across Medical, Counseling, BHT, and Admissions departments to improveaccountability, minimize waste, and control expenses.


• Microix: Manage timely and accurate Microix entries to support purchasingand inventory processes.


• Documentation and Compliance: Assist with scanning outstanding andhistorical documentation to address existing backlogs and reduce compliancerisks.


• Insurance Verification: Cross-train to support insurance eligibilityverification and related responsibilities during the absence of other staff.


• Medicaid Application Assistance: Serve as a Medicaid ApplicationRepresentative, assisting uninsured clients with completing applications,verifying existing application status, and following up on pendingapplications. This function will become increasingly important as Medicaideligibility requirements and coverage challenges evolve.


• H&PTracker: responsible for owning the H&P data entry using data from 10e11and emails


• Coordinateand collaborate with other departments to support integrated care delivery.


• Attend staff meetings,in-service training, and quarterly training sessions as required.


• Contribute to ongoingquality improvement and program development initiatives.


• Front Desk Coverage:Cross-train to provide administrative coverage when staffing gaps arise


• Treat clients,colleagues, and stakeholders with dignity and respect.


• Demonstrateprofessionalism, cultural competence, and adherence to confidentialitystandards.


• Complete assignmentswithin designated timeframes and in compliance with organizational policies.

MINIMUM QUALIFICATIONS

• Oneyear of Administrative Assistant experience


• Twoyears of experience working with diverse populations


• Proficientin MS Office 365 Suite


• Excellentwritten, verbal, organizational, and communication skills


• Abilityto be creative and flexible within parameters of treatment programs andmodalities

PREFERRED QUALIFICATIONS

• Databasemanagement

Compensation andBenefits

Competitive Compensation and Benefits package includes insurance(health, dental, vision, life, long-term and short-term disability), leavebenefits and 401k match.