Clinical Services Representative (CSR) in Winston-Salem, NC

Avation Medical; North Carolina; Remote; USD 40,000 - 80,000; Full time

Job summary

An innovative healthcare company seeks a Clinical Services Representative to provide training and support for the Vivally System. This role offers flexibility, allowing you to work around your schedule while making a positive impact on patients with overactive bladder. Ideal for health professionals, this independent contractor position involves calibrating devices and training both patients and healthcare providers. If you're passionate about patient care and looking for a rewarding opportunity to supplement your income, this role is perfect for you.

Benefits

Flexible schedule

Competitive fee for service

Qualifications

• 1 year of patient care or clinical research experience required.
• Experience with urology patients is ideal but not mandatory.

Responsibilities

• Calibrate and train patients on the Vivally System.
• Travel to healthcare provider offices or patients' homes.

Skills

Patient care experience

Clinical research experience

Urology knowledge

Urogynecology knowledge

Job description

Clinical Services Representative

Job Description

Remote independent contract worker position

Competitive fee for service

Flexibility – work around your schedule

Location: Winston-Salem, NC

Avation Medical, Inc. is the manufacturer and provider of the Vivally, a wearable tibial neuromodulation system to treat overactive bladder (OAB). Your services will help patients manage their symptom of OAB and better control the impact OAB has on their daily life.

Summary Description:

Avation Medical is seeking a Clinical Service Representative (CSR) in an independent contractor role to calibrate and train patients on the use and care of the Vivally System. This is the perfect opportunity for health & clinical professionals with patient care, clinical research, or similar in-person patient experiences to supplement their income. A typical Vivally patient will be referred for calibration and training from Urology and Urogynecology practices within a 2 hour radius of Winston-Salem, North Carolina. Calibration and training for the Vivally System takes about 30 minutes per patient.

In addition to the initial calibration and training of patients, the CSR may also follow up with patients to assure understanding and satisfaction and train physicians, advanced practice providers, and other clinicians to perform personalization and training of Vivally on patients. CSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities:

• Willingness to accept assignments which could include daytime, evenings, and/or weekends.
• Travel to healthcare provider offices or patient’s homes to provide services.
• Calibrate and train the patient and other caregivers of the patient (if applicable) in the use of Vivally.
• Train physicians, advanced practice providers, and other clinicians to perform Vivally calibration and training for patients.

Qualifications:

• Have 1 year of patient care, clinical research, or similar clinical in-person patient experience
  • Patient experience must be in a paid professional environment (not family caregiver).
  • Experience with urology or urogynecology patients is ideal but not required.
• Patient experience must be documented on resume.
• Completion of background check.
• Disclosure of personal NPI number (if applicable).
• Valid driver’s license and car insurance and/or valid state ID.
• Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically.
• Documentation of TB screening within 30 days of contract date.
• Documentation of Hepatitis B vaccination or a signed declination.

Equal Employment Opportunity:

Decisions concerning employment are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.