Clinical Services Lead & Team Coach

Catholic Charities Boston; Boston (MA); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

403(b) savings plan

Generous time off

Job summary

Catholic Charities Boston is seeking an Assistant Director of Clinical Services to lead, mentor, and supervise a team of clinicians and peer specialists in our Boston Behavioral Health Clinic. You will ensure clinical quality, oversee budgets, contracts, and reporting, and collaborate with external funders such as DCF to secure referrals.

You will provide regular individual supervision, participate in high-risk and quality assurance meetings, and help maintain HIPAA-compliant records while

Qualifications

• Independent licensure (LICSW, LMHC, LMFT) is required.
• Minimum of 3–5 years relevant program experience.
• Strong supervisory skills with at least 3 years supervising in a human service environment.
• Experience with substance addiction and knowledge of community resources.
• Background in home-based counseling and case management services.
• Demonstrated ability to work with culturally and linguistically diverse populations.
• Knowledge of working with program budgets and contracts.
• Experience working with the Department of Children and Families programming, assessment, service planning, and case review.
• Proficiency in working with an Electronic Health Records system preferred.
• Bilingual abilities are preferred.
• Effective communication and problem-solving skills with strong attention to detail.
• Proficient in Microsoft Office Suite and remote communication platforms.
• A valid driver’s license and access to reliable transportation and insurance coverage.
• Some evening and weekend availability as needed for on-call work or evening groups.

Responsibilities

• Oversee day-to-day operations of the Catholic Charities Behavioral Health Clinic in Boston.
• Hire, train, supervise, and schedule staff clinicians and peer support specialists who work both in the office and client homes.
• Review assessments, treatment plans, and progress notes to ensure clinical quality and compliance.
• Work with the Department of Children and Families (DCF) and manage contracts with DCF and other agencies.
• Establish and maintain community partnerships to secure referrals.
• Participate in multidisciplinary team meetings and case conferences with funding agencies and clinical team members.
• Provide individual supervision to staff (monthly, often weekly).
• Participate in clinic High Risk meetings, Quality Assurance meetings, and peer supervision sessions.
• Review clinical documentation to meet Catholic Charities and funding requirements (biopsychosocial assessments, treatment plans, session notes).
• Meet with the program team to discuss clinical and case management needs and provide updates; may provide direct services to a small caseload.
• Collaborate with Director of Clinical Services and Senior Director for Family Services on budget and contracts.
• Monitor work performance, provide feedback, and conduct annual performance appraisals.
• On-call clinician responsibilities as needed.
• Prepare and deliver timely reports to funding agencies.
• Review and approve employee timecards per policy.
• Work in office and in community settings; maintain professional boundaries and confidentiality.
• Attend internal and external meetings and trainings; travel locally as needed.

Skills

LICSW/LMHC/LMFT

Clinical supervision

Budget & contracts

Team leadership

Communication skills

Education

MSW or related field

Tools

EHR system

MS Office

Job description

Catholic Charities Boston is seeking an Assistant Director of Clinical Services to lead, mentor, and supervise a team of clinicians and peer specialists in our Boston Behavioral Health Clinic. You will ensure clinical quality, oversee budgets, contracts, and reporting, and collaborate with external funders such as DCF to secure referrals.

You will provide regular individual supervision, participate in high-risk and quality assurance meetings, and help maintain HIPAA-compliant records while