Assistant Director of Clinical Services

Catholic Charities Boston; Boston (MA); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

403(b) savings plan

Generous time off

Job summary

Catholic Charities Boston is seeking an Assistant Director of Clinical Services to lead, mentor, and supervise a team of clinicians and peer specialists in our Boston Behavioral Health Clinic. You will ensure clinical quality, oversee budgets, contracts, and reporting, and collaborate with external funders such as DCF to secure referrals.

You will provide regular individual supervision, participate in high-risk and quality assurance meetings, and help maintain HIPAA-compliant records while

Qualifications

• Independent licensure (LICSW, LMHC, LMFT) is required.
• Minimum of 3–5 years relevant program experience.
• Strong supervisory skills with at least 3 years supervising in a human service environment.
• Experience with substance addiction and knowledge of community resources.
• Background in home-based counseling and case management services.
• Demonstrated ability to work with culturally and linguistically diverse populations.
• Knowledge of working with program budgets and contracts.
• Experience working with the Department of Children and Families programming, assessment, service planning, and case review.
• Proficiency in working with an Electronic Health Records system preferred.
• Bilingual abilities are preferred.
• Effective communication and problem-solving skills with strong attention to detail.
• Proficient in Microsoft Office Suite and remote communication platforms.
• A valid driver’s license and access to reliable transportation and insurance coverage.
• Some evening and weekend availability as needed for on-call work or evening groups.

Responsibilities

• Oversee day-to-day operations of the Catholic Charities Behavioral Health Clinic in Boston.
• Hire, train, supervise, and schedule staff clinicians and peer support specialists who work both in the office and client homes.
• Review assessments, treatment plans, and progress notes to ensure clinical quality and compliance.
• Work with the Department of Children and Families (DCF) and manage contracts with DCF and other agencies.
• Establish and maintain community partnerships to secure referrals.
• Participate in multidisciplinary team meetings and case conferences with funding agencies and clinical team members.
• Provide individual supervision to staff (monthly, often weekly).
• Participate in clinic High Risk meetings, Quality Assurance meetings, and peer supervision sessions.
• Review clinical documentation to meet Catholic Charities and funding requirements (biopsychosocial assessments, treatment plans, session notes).
• Meet with the program team to discuss clinical and case management needs and provide updates; may provide direct services to a small caseload.
• Collaborate with Director of Clinical Services and Senior Director for Family Services on budget and contracts.
• Monitor work performance, provide feedback, and conduct annual performance appraisals.
• On-call clinician responsibilities as needed.
• Prepare and deliver timely reports to funding agencies.
• Review and approve employee timecards per policy.
• Work in office and in community settings; maintain professional boundaries and confidentiality.
• Attend internal and external meetings and trainings; travel locally as needed.

Skills

LICSW/LMHC/LMFT

Clinical supervision

Budget & contracts

Team leadership

Communication skills

Education

MSW or related field

Tools

EHR system

MS Office

Job description

The Assistant Director of Clinical Services partners closely with the Director of Clinical Services to provide clinical leadership, guidance, and supervision of a team of mental health clinicians and peer support specialists to promote positive outcomes and to enhance the overall functioning and well-being of individuals and families. The Assistant Director is responsible for programmatic oversight, mentoring and coaching staff, clinical supervision, performance management, record keeping and reporting, budget oversight, contract management, and on-call responsibilities.

RESPONSIBILITIES

• Oversee day-to-day operations of the Catholic Charities Behavioral Health Clinic in Boston.
• Hire, train, supervise, and schedule staff clinicians and peer support specialists who work both in the office and client homes.
• Review assessments, treatment plans, and progress notes to ensure clinical quality and compliance.
• Work in close collaboration with the Department of Children and Families (DCF) and other external funding agencies. Oversee and manage contracts with DCF and other agencies.
• Responsible for establishing and maintaining community partnerships with the goal of securing referrals.
• Participate in multidisciplinary team meetings and case conferences with the funding agency and other Catholic Charities clinical team members.
• Provide individual supervision to staff (at least monthly, often weekly).
• Participate in clinic High Risk meetings, Quality Assurance meetings, and peer supervision sessions.
• Review clinical documentation and ensure it meets Catholic Charities and funding agency requirements, including biopsychosocial assessments, treatment plans, and session notes.
• Meet regularly with the program team to discuss clinical and case management needs and provide organizational updates as needed (may provide direct services to a small caseload of clients/families).
• Collaborate with Director of Clinical Services and Senior Director for Family Services regarding budget and contractual obligations.
• Monitor work performance, provide feedback to employees, and provide suggestions for improvement when necessary. Evaluate progress and goals throughout the year. Complete the annual performance appraisal for all direct report staff.
• On-call clinician responsibilities as needed.
• Responsible for the preparation and delivery of timely submission of reports to the funding agency.
• Review and approve employee timecards in accordance with organizational policy.
• Work will be performed in a general office setting and in community settings as needed.
• Maintain professional boundaries and confidentiality as required by HIPAA.
• Attendance at internal and external meetings and trainings.
• Local travel as needed to perform the functions of the position.

QUALIFICATIONS

• Independent licensure (LICSW, LMHC, LMFT) is required.
• Minimum of 3-5 years relevant program experience.
• Strong supervisory skills and at least 3 years of experience supervising in a human service environment.
• Experience with substance addiction and knowledge of community resources.
• Background in home-based counseling and case management services.
• Demonstrated ability to work with culturally and linguistically diverse populations.
• Knowledge of working with program budgets and contracts.
• Experience working with the Department of Children and Families programming, assessment, service planning, and case review.
• Proficiency in working with an Electronic Health Records system preferred.
• Bilingual abilities are preferred.
• Effective communication and problem-solving skills with strong attention to detail.
• Proficient in Microsoft Office Suite and remote communication platforms.
• A valid driver’s license and access to reliable transportation and insurance coverage.
• Some evening and weekend availability as needed for on-call work or evening groups.
• Our benefits are competitive and include a 403(b) savings plan and generous time off (benefits may vary based on position and scheduled hours).

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The base pay range reflects what Catholic Charities reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation in this range may be determined based on other factors, including but not limited to work experience, education and specialty training.

Visit us at: www.ccab.org.