Clinical Services Coordinator

Ovation Communities (Jewish Home and Chai Point); Milwaukee (WI); On-site; USD 38,000 - 48,000; Full time

Job summary

Ovation Communities is seeking a Clinical Services Coordinator to support the Clinical Services Department with administrative and scheduling duties, ensuring smooth operations and responsive care for residents.

The role involves maintaining staff schedules, coordinating with RN Supervisor and Clinical Director, updating CNA Care Cards, and tracking attendance while upholding confidentiality and professionalism.

Qualifications

• Experience in healthcare administration, senior living, or clinical support roles.
• Scheduling experience preferred.
• Education background as stated.

Responsibilities

• Maintains the main staff schedule to ensure adequate staffing coverage for Resident care needs.
• Communicates with staff nurse, RN Supervisor and/or Clinical Director to coordinate efforts and meet Resident and staff needs.
• If open shifts cannot be filled, notifies the supervisor for guidance.
• Maintain CNA Care Cards for staff required work assignment; update as appropriate.
• Schedule CNAs rotations to change weekly on Sundays.
• Tracks staff attendance and tardiness; initiates appropriate disciplinary action and coordinates with RN Supervisor and HR for follow-up.

Skills

Scheduling experience

Organizational skills

Communication

Microsoft Office

EMR experience

English language

Education

High school diploma or equivalent

Associate's degree or higher preferred

Tools

Microsoft Office

Scheduling systems

Job description

Clinical Services Coordinator Shift: AM Location: Ovation Communities - Chai Point

Ovation Communities is seeking a Clinical Services Coordinator who is responsible for ensuring the smooth and efficient operation of the Clinical Services Department through a variety of administrative and logistical duties

Key Responsibilities

• Maintains the main staff schedule to ensure adequate staffing coverage for Resident care needs.
• Communicates with staff nurse, RN Supervisor and/or Clinical Director throughout shift to coordinate efforts and to meet Resident and staff needs.
• If open shifts cannot be filled, notifies the supervisor as soon as possible for further guidance.
• Maintain "CNA Care Cards" for staff required work assignment; update as appropriate.
• Schedule CNAs rotations (Schedule A, B, and C) to change weekly on Sundays.
• Tracks staff attendance and tardiness; initiates appropriate disciplinary action and coordinates with RN Supervisor and HR for follow-up.

Learn More:

For a full list of benefits and perks, please visit our careers page.

Qualifications

Experience: Prior experience in healthcare administration, senior living, or a clinical support role. Scheduling experience (preferred).

Education: High school diploma or equivalent; associate's degree or higher preferred.

Other: Excellent organizational and time-management skills. R ead, write and speak the English language. Strong communication and customer service abilities. Proficiency in Microsoft Office and scheduling systems; electronic medical record (EMR) experience a plus. Ability to maintain confidentiality and demonstrate professionalism in all interactions.