Clinical Scheduling Coordinator, Home Health

UnitedHealth Group; College Park (GA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits

401k contributions

Equity stock purchase plan

Incentive and recognition programs

Job summary

UnitedHealth Group is seeking a Patient Services Coordinator - Clinical in Georgia to schedule home visits for field staff and coordinate patient care under the Clinical Manager. This role maximizes care center capacity and productivity while ensuring timely communication with patients and clinicians.

Responsibilities include building clinician schedules, optimizing geography-based assignments, managing scheduling lines, and supporting the intake and referral processes.

Qualifications

• Current, active, and unencumbered LPN/LVN or RN license in the state of assignment.
• 1+ years of administrative experience in a healthcare environment.
• 1+ years of scheduling experience in a healthcare environment.
• Ability and willingness to travel as required by the business.

Responsibilities

• Schedules patient visits including Oasis visits and coordinates with field staff.
• Prepares weekly clinician schedules and monitors capacity and productivity.
• Assigns clinicians efficiently by geography, skill, and care requirements.
• Schedules missed visits or refers them to the Clinical Manager for resolution.
• Collaborates with field clinicians to ensure timely and complete patient visits.
• Handles calls from patients and staff about scheduling; escalates when needed.
• Monitors hospitalized patients and ensures follow-up actions are taken.
• Completes requested schedules with all orders and services included as required.
• Supports Clinical Manager and maintains communication with patients, clinicians, referrals, BD team and office staff.
• Generates reports and responds to workflow accordingly.
• Assists with patient transfer between care centers or Hospice services.
• If licensed and needed, may provide direct patient care in emergencies.
• Maintains supply closet and liaises with field for patient supplies.
• Assists intake process in absence of Intake Coordinator.
• May obtain verbal orders from patients as applicable.
• Performs other duties as assigned.

Skills

Scheduling experience

Administrative experience

Travel willingness

Driver's license

Education

LPN/LVN or RN license

Job description

UnitedHealth Group is seeking a Patient Services Coordinator - Clinical in Georgia to schedule home visits for field staff and coordinate patient care under the Clinical Manager. This role maximizes care center capacity and productivity while ensuring timely communication with patients and clinicians.

Responsibilities include building clinician schedules, optimizing geography-based assignments, managing scheduling lines, and supporting the intake and referral processes.