Clinical Scheduler & Physician Support Specialist

University of Rochester; Wilmot (AR); On-site; USD 58,168,000 - 78,541,000; Full time

Job summary

University of Rochester in Rochester, NY seeks a Medical Office Secretary to support Hematology/Oncology clinics. You will manage provider calendars, schedule optimization, and pre/post-operative communications to ensure smooth patient care and documentation workflows.

Responsibilities include coordinating referrals, authorizations, and patient information across departments, arranging travel and conferences, and interfacing with hospitals for external engagements.

Qualifications

• High School diploma and 2 years of relevant experience.
• Or equivalent combination of education and experience
• Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred

Responsibilities

• Serves as primary contact for providers. Manages provider calendars and prioritizes appointments and meetings.
• Determines order of daily surgeries and ambulatory procedures based on patient condition and urgency; coordinates with OR scheduling.
• Assembles details from EMR for disability paperwork; handles patient calls and follow-ups.
• Other duties as assigned

Skills

Customer relations

Education

High School diploma

Equivalent education/experience

Tools

Flowcast

Electronic Medical Records (EMR)

Scheduling software

Job description

University of Rochester in Rochester, NY seeks a Medical Office Secretary to support Hematology/Oncology clinics. You will manage provider calendars, schedule optimization, and pre/post-operative communications to ensure smooth patient care and documentation workflows.

Responsibilities include coordinating referrals, authorizations, and patient information across departments, arranging travel and conferences, and interfacing with hospitals for external engagements.