Clinical Scheduler & Operations Lead – Home Care (NYC)

Personal Touch Home Aides of New York; New York (NY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Employee Recognition Programs

Comprehensive Health Benefits

Generous Paid Time Off

Retirement Benefits

Life Insurance

Opportunities for Professional Growth

Employee Assistance Program

Perks Program

Job summary

Personal Touch Home Aides of New York seeks a highly organized Clinical Scheduler (Home Care) to coordinate clinician visits and maintain patient records in EMR. This full-time, in-person role is based out of Brooklyn, NY and requires strong knowledge of NYC geography, excellent communication, and meticulous data management.

The ideal candidate will manage multiple priorities, support audits, and ensure timely service delivery while maintaining top-quality patient care in home settings.

Qualifications

• Strong knowledge of NYC boroughs, neighborhoods and travel patterns.
• Proficient with Excel, Word, PDF editing and EMR systems.
• Accurate data entry and ability to maintain spreadsheets and trackers.

Responsibilities

• Coordinate schedules and track clinician visits (SOC, supervisory, preceptorship and follow-ups).
• Staff referrals and active patient coverage; maintain spreadsheets for patients and service areas.
• Cluster visits geographically using NYC borough knowledge and travel patterns.

Skills

NYC boroughs knowledge

Excel proficiency

Data entry accuracy

Typing speed

Document scanning/uploading

Professional communication

Attention to detail

Home care experience (CHHA/LHCSA)

Tools

EMR

Excel

Word

PDF editing

Job description

Personal Touch Home Aides of New York seeks a highly organized Clinical Scheduler (Home Care) to coordinate clinician visits and maintain patient records in EMR. This full-time, in-person role is based out of Brooklyn, NY and requires strong knowledge of NYC geography, excellent communication, and meticulous data management.

The ideal candidate will manage multiple priorities, support audits, and ensure timely service delivery while maintaining top-quality patient care in home settings.